Principal, MISSION Command

L3Harris

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Melbourne, FL
Posted
8 days ago
Freshness
Confirmed live today

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How this pay compares to similar roles

Similar $180k
$120k $236k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $151,200–$208,800.

Based on 240 similar postings.

Employer

About L3Harris

L3Harris Technologies is a US aerospace and defense technology company providing space and airborne systems, communications, electronic warfare, and missile propulsion solutions for government and commercial customers.

L3Harris currently has 877 open roles on FindRole.

Listed pay typically runs $106,500–$197,500 across 350 roles with salary data.

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At a glance

TL;DR · Principal, MISSION Command

The Principal, MISSION Command leads the MISSION Command team to establish and evolve a world-class IT Intelligence Center. This role focuses on designing and maturing enterprise operational intelligence capabilities to provide real-time visibility across infrastructure, applications, cloud platforms, networks, databases, storage, and business services. The individual will build an operations culture centered on outage prevention, proactive detection, and rapid diagnosis. Key responsibilities include developing strategies for event management, automated correlation, AI-driven analytics, and workflow automation. The role requires expertise in observability platforms, ServiceNow ITOM, and service mapping to improve reliability and reduce Mean Time to Detect and Mean Time to Resolve. The position involves leading a team of analysts and engineers to transform telemetry into actionable intelligence while managing budgets and multi-year technology roadmaps.

What you'll do

  • Establish, implement, and operate a world-class Enterprise IT Intelligence Center to provide centralized operational intelligence.
  • Develop the multi-year roadmap, governance framework, and operating model for the MISSION Command organization.
  • Transform operational telemetry into actionable intelligence using automated correlation, AI-driven analytics, and workflow automation.
  • Lead the strategy and implementation of an enterprise observability platform integrated with ServiceNow ITOM.
  • Improve proactive detection and outage prevention through trend analysis, capacity planning, and performance optimization.
  • Develop executive-level dashboards to monitor service health, operational risk, SLA performance, and MTTD/MTTR metrics.
  • Build, lead, and mentor a high-performing team of Operations, Event Management, Observability, and Automation Engineers.
  • Manage the MISSION Command budget, including platform costs, vendor contracts, and strategic technology investments.

What we're looking for

  • Must have a Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
  • Must have a minimum of 12 years of prior relevant experience with a Bachelor's degree.
  • Must have a minimum of 10 years of prior related experience with a Graduate degree.
  • Must have a minimum of 16 years of prior related experience in lieu of a degree.
  • Must have 10+ years of progressive IT operations experience.
  • Must have 5+ years of leadership experience managing enterprise operations teams.
  • Must be a U.S. citizen (required for security clearance eligibility).
  • Strong understanding of ITIL Service Management practices (preferred).

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