Principal Customer Program Manager

Cisco

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
San Jose, CA
Salary
$233,900–$330,400 / yr
Employment
Full-time
Posted
8 days ago
Freshness
Confirmed live today
Closes
Nov 13, 2026

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $180k
This role $282k
$111k $354k
below market most similar roles pay here above market

This role pays more than 99% of similar roles. Most pay $151,200–$208,800 — the blue band above. At the midpoint, this role pays about $282k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About Cisco

Cisco Systems is the world''s leading networking technology company, designing and manufacturing networking hardware, telecommunications equipment, and cybersecurity solutions for businesses and governments. Industry: Networking Technology & Cybersecurity

Cisco currently has 307 open roles on FindRole.

Listed pay typically runs $167,700–$245,000 across 224 roles with salary data.

Most-posted roles

View all roles at Cisco

At a glance

TL;DR · Principal Customer Program Manager

The Principal Customer Program Manager joins the Cisco Silicon One team to drive the development of next-generation network devices for the AI/ML era. This role involves defining strategy and execution plans for integrating SiliconOne products into customer environments, spanning from initial proof-of-concept to production launch. Key responsibilities include scoping projects, assembling core support teams, leading engineering design reviews, and translating customer requirements into actionable tasks for functional areas. The successful candidate will manage complex technical engineering-to-engineering discussions, track customer-reported issues, and ensure timely production deployment. Required expertise includes high-tech electronics, cloud development, and managing hardware and software engagements for strategic datacenter customers. The role requires deep technical knowledge across the full product stack, including Software, ASIC, and Hardware, to solve complex networking and infrastructure challenges.

What you'll do

  • Define strategy and execution plans for integrating SiliconOne products into customer environments.
  • Scope projects, assemble core support teams, and develop joint project timelines with customers.
  • Translate customer requirements into specific tasks and assign them to relevant functional areas.
  • Collect, prioritize, and track customer-reported issues to resolution and closure.
  • Lead engineering design reviews and ensure the implementation of customer-required features.
  • Communicate issue status and program updates to internal executive teams and external customers.
  • Resolve technical issues by working closely with engineering, product management, and sales teams.
  • Manage complex dependencies and project risks across diverse, cross-functional global teams.

What we're looking for

  • 10+ years of experience in high-tech electronics, specifically leading large-scale program and project management initiatives.
  • Deep technical expertise in cloud development, deployment, or OEM environments.
  • Proven track record of managing high-stakes hardware and software engagements for strategic datacenter customers.
  • Hands-on experience working across the full product stack, including Software, ASIC, and Hardware.
  • Expert leadership capabilities to drive execution across diverse, cross-functional global teams.
  • Advanced problem-solving, negotiation, and organizational skills to manage complex dependencies and project risks.
  • Ability to translate complex technical requirements into actionable, high-impact roadmaps for engineering teams and external partners.
  • Strong technical background in system, HW, and SW qualification for AI infrastructure, cloud/DC environments, or networking ASICs (preferred).

More like this

Similar roles

Principal Program Manager

Oracle

Nashville, TN 92 days ago $90,100–$209,500
Oracle Cloud Infrastructure Distributed Systems Cloud-Native Architecture Agile Scrum Program Management Governance Roadmap Execution
7+ yrs exp

Principal Program Manager

Oracle

Nashville, TN 63 days ago $90,100–$209,500
Oracle Cloud Infrastructure Distributed Systems Software Development Lifecycle Agile Scrum Cloud-native Architectures Program Management
7+ yrs exp

Principal Program Manager

Oracle

Nashville, TN 87 days ago $90,100–$209,500
Oracle Cloud Infrastructure (OCI) Copper Cabling Layer 1 Operations Structured Cabling Network Infrastructure Root-Cause Analysis Optical Testing Link Validation Cable Schedules Port Mapping Network Design Automation
10+ yrs exp

Principal Program Manager

L3Harris

Rochester, NY 78 days ago $133,000–$247,000
PMP Earned Value Management (EVMS) Electro-optical Intelligence ISR Government Contracting Program Management Strategic Roadmaps
10+ yrs exp