Principal Business Intelligence Manager

Zillow

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Employment
Full-time
Posted
74 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $188k
$137k most similar roles pay here $243k

This listing doesn't post a salary. Most similar roles pay $159,669–$215,700.

Based on 240 similar postings.

Employer

About Zillow

Zillow Group is a leading real estate and rental marketplace providing consumers with data, tools, and services to find, buy, sell, rent, and finance homes, and connecting buyers with agents and lenders. Industry: Real Estate Technology & Marketplace

Zillow currently has 30 open roles on FindRole.

Listed pay typically runs $160,900–$257,100 across 25 roles with salary data.

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At a glance

TL;DR · Principal Business Intelligence Manager

Principal Business Intelligence Manager The Principal Business Intelligence Manager joins the Customer Experience Operations Business Intelligence & Analytics team to establish a trusted data foundation for understanding and improving customer experience. This senior individual-contributor role focuses on defining target-state architecture, semantic-layer strategy, taxonomy standards, and cross-system identity linkage to ensure scalable, trustworthy metrics across human support, self-service, and AI-assisted channels. The successful candidate will design metrics-as-code patterns and data-product strategies while partnering with engineering and product teams to resolve inconsistencies in multi-source data. Key technical requirements include expert SQL skills, advanced data modeling, and experience with Databricks, dbt, Snowflake, and Tableau. The role addresses the complex challenge of unifying disparate signals from workforce, financial, and product systems into a governed layer that supports machine learning workflows and conversational analytics for consistent organizational decision-making.

What you'll do

  • Define target-state architecture for data foundations including domain mapping, source system integration, and semantic logic.
  • Design reusable semantic-layer and metrics-as-code patterns to support Tableau, Databricks, and AI workflows.
  • Establish and enforce standards for metric definitions, taxonomy, and cross-system identity resolution across business lines.
  • Lead multi-year roadmap planning and provide build-versus-buy recommendations for analytics tooling and governance systems.
  • Partner with Data Engineering teams to set requirements for production pipelines and platform implementations.
  • Establish quality monitoring, documentation, and reliability standards for critical data products and reporting surfaces.
  • Mentor senior BI managers and analysts by shaping technical standards and strategic direction for the organization.

What we're looking for

  • 10+ years of experience in data architecture, enterprise data modeling, analytics engineering, or business intelligence data-product leadership.
  • Expert SQL and data modeling skills to design architectures across multiple business domains and source systems.
  • Deep expertise in semantic-layer design, metrics-as-code patterns, and data governance at organizational scale.
  • Strong understanding of how AI systems, machine-learning workflows, and natural-language query experiences consume governed data.
  • Experience shaping taxonomy, source-of-truth, identity resolution, or semantic governance standards across competing stakeholders.
  • Experience evaluating or influencing analytics-engineering tools such as Databricks, dbt, Snowflake, or Tableau.
  • Excellent communication skills to gain alignment across product, engineering, finance, and executive stakeholders.
  • Experience in customer experience, operations, or marketplace domains (preferred).

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