Operations Engineer, BizTech

Airbnb

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$136,000–$160,000 / yr
Posted
99 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $162k
This role $148k
$110k $213k
below market most similar roles pay here above market

This role pays less than 58% of similar roles. Most pay $119,774–$203,350 — the blue band above. At the midpoint, this role pays about $148k versus about $162k for comparable roles.

Based on 240 similar postings.

Employer

About Airbnb

Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.

Airbnb currently has 46 open roles on FindRole.

Listed pay typically runs $206,000–$255,000 across 44 roles with salary data.

Most-posted roles

View all roles at Airbnb

At a glance

TL;DR · Operations Engineer, BizTech

The Operations Engineer, BizTech joins the Global Operations team to manage production services across the corporate environment. This role focuses on maintaining operational health through observability, incident management, and core operations. You will build and maintain monitoring dashboards, manage ticket queues, and participate in a rotating on-call schedule to troubleshoot issues in real time. A primary focus is applying AI fluency to develop agentic workflows, LLM-powered triage, and self-healing observability to automate repetitive tasks. You will use Python, Go, JavaScript, TypeScript, and Bash to write automation code. Required skills include experience with Prometheus, Grafana, Datadog, ElasticSearch, SQL, Airflow, Trino, SQS, and Infrastructure as Code. You will also utilize Jenkins, ArgoCD, and GitHub Actions across AWS, GCP, or Oracle Cloud.

What you'll do

  • Manage and prioritize the ticket queue to resolve requests and identify recurring categories for automation.
  • Participate in a rotating on-call schedule to troubleshoot and document incidents in real time.
  • Build and maintain monitoring dashboards using Tableau, Superset, and Grafana to track service health.
  • Use AI-assisted tools to accelerate triage, root-cause analysis, scripting, and technical documentation.
  • Write and maintain code in Python, Go, JavaScript, TypeScript, or Bash to automate operational workflows.
  • Prototype agentic workflows and embed AI into runbooks to create self-healing observability.
  • Partner with global stakeholder teams to drive technical issues to resolution.

What we're looking for

  • 3+ years of experience with observability and metrics tooling such as Prometheus, Grafana, Datadog, or ElasticSearch.
  • 3+ years of experience working with data querying and pipelines including SQL, Airflow, Trino, and SQS.
  • Working knowledge of network fundamentals and hardware such as Cisco and Palo Alto.
  • Experience with Infrastructure as Code.
  • Hands-on experience with CI/CD and automation tooling across AWS, GCP, or Oracle Cloud.
  • Comfort working in ticket/workflow-driven environments using Jira and Confluence.
  • Experience supporting enterprise SaaS tools and SSO/identity integration is a plus (preferred).
  • Ability to live in a state where Airbnb, Inc. has a registered entity.

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