MDM Systems Engineer

Cognizant

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Mountain View, CA
Salary
$80,000–$105,000 / yr
Posted
4 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $166k
This role $92k
$66k $214k
below market most similar roles pay here above market

This role pays less than 99% of similar roles. Most pay $132,000–$199,700 — the blue band above. At the midpoint, this role pays about $92k versus about $166k for comparable roles.

Based on 240 similar postings.

Employer

About Cognizant

Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.

Cognizant currently has 330 open roles on FindRole.

Listed pay typically runs $100,000–$135,000 across 211 roles with salary data.

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View all roles at Cognizant

At a glance

TL;DR · MDM Systems Engineer

The MDM Systems Engineer will join the technology team to serve as the primary handler for Level 2 and Level 3 escalations. This role involves diagnosing, documenting, and systematically eliminating recurring problems to improve the reliability of the endpoint and infrastructure environment. Key responsibilities include owning macOS endpoint management via JAMF, administering Okta for identity and access management, and troubleshooting VPN connectivity through Global Protect and Zscaler ZPA/ZIA. The engineer will also manage Microsoft 365 services, Zoom hardware, and Active Directory accounts while ensuring endpoint security compliance. Candidates must possess extensive experience with MDM tools, Okta, M365, and networking fundamentals like DNS and DHCP. This position focuses on resolving complex cross-platform tickets and creating runbooks to maintain the core technology stack.

What you'll do

  • Manage macOS endpoint enrollment, configuration profiles, patch management, and policy enforcement via MDM.
  • Administer Okta SSO, MFA policies, application assignments, and lifecycle management.
  • Troubleshoot VPN connectivity using Global Protect and Zscaler ZPA/ZIA.
  • Serve as the primary escalation point for Microsoft 365, Exchange Online, and Teams.
  • Manage and troubleshoot Zoom Rooms, Zoom Phone, and video conferencing hardware.
  • Apply endpoint security principles including EDR tooling and patch compliance.
  • Resolve complex cross-platform tickets and perform root cause analysis for recurring problems.
  • Create runbooks and document solutions to contribute to the internal knowledge base.

What we're looking for

  • 5 plus years of Okta experience.
  • 7 to 9 years of experience with MDM tools.
  • 7 plus years of experience with Active Directory, M365, and Remote Desktop tools.
  • Experience managing macOS endpoint management via MDM (JAMF or equivalent).
  • Experience troubleshooting VPN connectivity via Global Protect and Zscaler ZPA/ZIA.
  • Experience managing Zoom Rooms, Zoom Phone, and video conferencing hardware.
  • Ability to handle Level 2 and Level 3 technical escalations and root cause analysis.
  • Ability to work from the office 5 days a week in Mountain View.

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