Manager, Project Manager - Experiential Programming & Content Designer

Capital One Financial

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Richmond, VAMcLean, VA
Salary
$151,900–$173,400 / yr
Posted
49 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $206k
This role $163k
$141k most similar roles pay here $253k

This role pays less than 79% of similar roles. Most pay $170,000–$241,750 — the shaded band above. At the midpoint, this role pays about $163k versus about $206k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

At a glance

TL;DR · Manager, Project Manager - Experiential Programming & Content Designer

Manager, Project Manager - Experiential Programming & Content Designer serves as the creative architect for in-Café Money & Life financial health experiences within the Market Programming pillar of Signature Experiences. This role involves translating complex financial strategies into tangible, modular, and repeatable customer engagement moments designed to reduce anxiety and build brand resonance. The individual will design physical customer journeys, create scalable programmatic toolkits, and develop curriculum scripts for various event tiers including closed-door events, pop-ins, scheduled programs, and light interactions. Key responsibilities include managing the full design lifecycle, evaluating performance metrics like QR scan rates, and ensuring high brand fidelity across a nationwide network. The role requires expertise in experiential programming, environmental design, or educational curriculum development, alongside consumer-facing copywriting experience within highly regulated industries such as financial services or technology to solve problems related to financial confidence.

What you'll do

  • Translate complex financial strategies into tangible, interactive, and gamified in-Café customer experiences.
  • Design physical customer journeys that reduce anxiety and build brand resonance through tactile engagement.
  • Create scalable programming toolkits to ensure consistent execution across the national network of locations.
  • Develop curriculum scripts and educational designs for recurring, needs-based financial modules.
  • Design modular, framework-driven templates that adapt to various floor plans and physical environments.
  • Manage the full design lifecycle for four distinct tiers of experiential events and marketing campaigns.
  • Analyze qualitative and quantitative performance metrics to iteratively improve creative toolkits and programming.
  • Distill highly regulated financial concepts into accessible content while maintaining strict compliance standards.

What we're looking for

  • Bachelor's degree or military experience.
  • At least 3 years of experience in retail UX/UI, experiential programming, environmental design, or educational curriculum development.
  • At least 2 years of consumer-facing copywriting experience within financial services, technology, or other highly regulated industries.
  • 5+ years of experience in Experiential Content Design or physical customer journey design in a corporate or creative agency environment.
  • Proven track record of designing scalable interactive campaigns or educational toolkits.
  • Familiarity with financial services or other highly regulated industry constraints.
  • Proficiency with digital design and advanced project management suites.

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