Manager, Project Management - Product Operations: People Excellence (Culture) & Governance

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
McLean, VACambridge, MARichmond, VA
Salary
$151,900–$173,400 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $191k
This role $163k
$143k most similar roles pay here $230k

This role pays less than 72% of similar roles. Most pay $160,400–$222,000 — the shaded band above. At the midpoint, this role pays about $163k versus about $191k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 1020 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 1013 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Manager, Project Management - Product Operations: People Excellence (Culture) & Governance

Manager, Project Management - Product Operations: People Excellence (Culture) & Governance joins the Finance Product and Data Solutions organization to drive initiatives that align with business needs and support product team success. This role focuses on two primary workstreams: People Excellence and Governance. You will design engagement initiatives, manage recognition programs, and utilize associate feedback to improve culture. Additionally, you will develop governance frameworks for application systems, manage third-party vendor engagements, establish standardized reporting for technical SLAs, and oversee an evolving OKR framework. The role requires expertise in end-to-end project management, process optimization, and change management within Agile frameworks. You will utilize data-informed decision making to resolve complex issues while collaborating with cross-functional partners. This position addresses the need for operational efficiency and standardized practices across various product teams to ensure consistent performance and risk management.

What you'll do

  • Manage strategic initiatives through the full project lifecycle including planning, design, execution, and closure.
  • Develop and maintain governance frameworks for application systems and 3rd party vendor engagement.
  • Design and execute employee engagement programs to promote culture, recognition, and well-being.
  • Establish standardized reporting for business and technical SLAs to manage performance and risk.
  • Manage the OKR framework and progress reporting across multiple product teams to align priorities.
  • Optimize operational frameworks and business processes to improve team efficiency and productivity.
  • Deliver clear status updates and strategic recommendations to senior leadership regarding project health.
  • Use data analytics to resolve complex issues and inform high-level strategy and trade-off decisions.

What we're looking for

  • Bachelor's Degree or Military experience.
  • At least 4 years of end-to-end Program, Project, or Product Management experience leading cross-functional strategic or technical initiatives.
  • At least 2 years of experience working with process improvements in the PDLC or SDLC.
  • At least 2 years of experience working within Agile frameworks and methodologies.
  • Master's Degree or MBA (preferred).
  • 5+ years of Program or Project Management in an enterprise or Fortune 500 company (preferred).
  • 2+ years of experience in Product Operations, Process Management, or leading cross-functional teams within an enterprise organization (preferred).
  • PMP, Lean, Agile, Six Sigma, or Prosci Change Management certification and 2+ years of change management experience (preferred).

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