Manager, Data Center Support Services

Oracle

Quick summary

Work type
On-site
Location
Ashburn, VA
Salary
$102,300–$209,500 / yr
Posted
4 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $176k
This role $156k
$89k most similar roles pay here $227k

This role pays less than 54% of similar roles. Most pay $139,200–$213,375 — the shaded band above. At the midpoint, this role pays about $156k versus about $176k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 704 open roles on FindRole.

Listed pay typically runs $99,600–$209,500 across 521 roles with salary data.

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At a glance

TL;DR · Manager, Data Center Support Services

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As a Manager in Data Center Support Services, you will lead a team responsible for end-to-end hardware installation, troubleshooting, and network implementation in large-scale data center environments. Your daily tasks include monitoring operations, addressing complex technical issues, and ensuring compliance with SOPs and MOPs. You will collaborate closely with development teams and external vendors to resolve intricate problems and oversee training programs to enhance your team’s skills. This role requires expertise in networking, server maintenance, and data center operations, along with a strong understanding of security controls and health and safety guidelines. Ideal candidates should have 3-5 years of experience managing technical teams in similar contexts, ensuring high-quality service delivery and adherence to SLAs.

Skills

Cisco Juniper Aruba Linux Windows Server VMware Dell HPE NetApp Python Ansible Terraform AWS Azure Google Cloud Platform Kubernetes Prometheus Grafana CI/CD PostgreSQL MSSQL

What you'll do

  • Manages teams conducting end-to-end hardware installation and troubleshooting for sites.
  • Oversees implementation of network communications, providing guidance on complex issues.
  • Addresses routine trends and ensures documentation of problem resolutions in data centers.
  • Engages additional resources to resolve complex or unresolved technical issues.
  • Ensures adherence to Standard Operating Procedures (SOPs) and Maintenance Operation Protocols (MOPs).
  • Facilitates collaboration with development teams and external vendors for large-scale matters.

What we're looking for

  • 3+ years of experience managing teams in data center support services
  • Expertise in hardware installation, troubleshooting, and network communications implementation
  • Ability to engage additional resources for complex issues resolution
  • Experience overseeing compliance with SOPs/MOPs and security controls
  • Facilitation of collaboration with development teams and external vendors
  • Overseeing technicians' training and adherence to industry best practices

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