Senior Manager, Data Center Support Services

Oracle

Quick summary

Work type
On-site
Location
Ashburn, VA
Salary
$108,300–$264,100 / yr
Posted
4 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $178k
This role $186k
$90k most similar roles pay here $283k

This role pays more than 56% of similar roles. Most pay $142,125–$214,750 — the shaded band above. At the midpoint, this role pays about $186k versus about $178k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 559 open roles on FindRole.

Listed pay typically runs $99,600–$209,500 across 414 roles with salary data.

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At a glance

TL;DR · Senior Manager, Data Center Support Services

Role Posting Log in to save

As a Senior Manager of Data Center Support Services, you will lead and manage teams responsible for end-to-end hardware installation, troubleshooting, and network communications implementation across multiple regions. Your day-to-day responsibilities include overseeing server upgrades, coordinating with subject matter experts to resolve complex issues, ensuring compliance with SOPs and MOPs, and driving continuous improvement through training and mentorship. You will collaborate closely with development teams and external vendors to address technical challenges and maintain high service quality while adhering to strict security and safety protocols. This role requires expertise in networking and server maintenance, data center operations, and a deep understanding of industry best practices.

Skills

Cisco Juniper Aruba VMware Palo_Alto_Networks Linux Windows_Server Terraform Ansible Python PostgreSQL Docker Kubernetes AWS Azure GCP CI/CD Prometheus Grafana

What you'll do

  • Manages teams conducting end-to-end hardware installation and troubleshooting.
  • Oversees implementation of network communications and solutions across regions.
  • Coordinates resources to address highly complex technical issues.
  • Ensures problem resolutions are documented and communicated effectively.
  • Leads collaboration with development teams and external vendors on complex problems.
  • Drives adherence to Standard Operating Procedures (SOPs) and Maintenance Operation Protocols (MOPs).
  • Determines training needs and refines technicians' skill sets.

What we're looking for

  • 6+ years of experience managing teams in data center support services.
  • Proven ability to oversee hardware installation and troubleshooting across regions.
  • Expertise in implementing network communications solutions and addressing complex issues.
  • Strong leadership in driving adherence to SOPs/MOPs and ensuring security controls.
  • Experience in collaborating with development teams and external vendors on technical problems.
  • Skill in determining training needs and advancing less experienced technicians' skill sets.
  • Knowledge of data center operations, including maintenance and facility management.

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