Manager, Data Center Support Services

Oracle

Quick summary

Work type
On-site
Location
Harwood, ND
Salary
$102,300–$209,500 / yr
Posted
3 days ago
Nearby
5 roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $176k
This role $156k
$89k most similar roles pay here $227k

This role pays less than 55% of similar roles. Most pay $139,200–$213,375 — the shaded band above. At the midpoint, this role pays about $156k versus about $176k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 704 open roles on FindRole.

Listed pay typically runs $99,600–$209,500 across 521 roles with salary data.

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At a glance

TL;DR · Manager, Data Center Support Services

Role Posting Log in to save

As a Manager in Data Center Support Services, you will lead a team responsible for end-to-end hardware installation and troubleshooting, network implementation, and data center support, ensuring adherence to SOPs and MOPs while addressing complex technical issues. Your day-to-day involves overseeing technicians’ training, collaborating with development teams and vendors, and managing compliance with health and safety guidelines at customer sites. You will drive continuous improvement by staying updated on industry best practices and facilitating quality assurance initiatives. This role requires expertise in network communications, server maintenance, and data center operations, along with strong leadership skills to mentor and develop your team. The position is ideal for someone with 6-10+ years of experience managing large-scale technical projects and teams in a fast-paced environment.

Skills

Cisco Juniper Linux Windows Server VMware Docker Ansible Python PostgreSQL AWS Azure Google Cloud Platform Kubernetes Terraform CI/CD Prometheus Grafana Nagios Zabbix

What you'll do

  • Manages teams conducting end-to-end hardware installation and troubleshooting.
  • Implements network communications, providing guidance on complex problems.
  • Supports data center environments, addressing routine trends and documenting resolutions.
  • Oversees technicians' participation in training to advance their skills.
  • Facilitates collaboration with development teams and vendors for problem resolution.
  • Ensures adherence to all established SOPs/MOPs during task performance.

What we're looking for

  • 6+ years of experience managing teams in data center support services.
  • Proven ability to oversee hardware installation, troubleshooting, and network communications implementation.
  • Expertise in facilitating collaboration with development teams and external vendors for complex technical issues.
  • Strong track record in ensuring adherence to SOPs/MOPs and maintaining security controls.
  • Experience in training and mentoring technicians to enhance their skill sets and knowledge base.
  • Knowledge of data center operations, including compliance with health and safety guidelines.

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