Manager, Customer Experience Technology

Okta Inc

Quick summary

Work type: On-site
Location: Bellevue, WAChicago, ILSan Francisco, CAWashington, DC
Salary: $204,000–$281,000 / yr
Posted: 13 days ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $186k

This role $242k

$130k most similar roles pay here $297k

This role pays more than 90% of similar roles. Most pay $156,879–$214,950 — the shaded band above. At the midpoint, this role pays about $242k versus about $186k for comparable roles.

Based on 239 similar postings.

Employer

About Okta Inc

Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[

Okta Inc currently has 152 open roles on FindRole.

Listed pay typically runs $184,000–$253,000 across 152 roles with salary data.

Most-posted roles

View all roles at Okta Inc

At a glance

TL;DR · Manager, Customer Experience Technology

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Join the Go-To-Market Technology Team within Okta's Technology, Data, and Intelligence organization as a Manager of Customer Experience Technology, leading a high-performing team to deliver and maintain enterprise platforms using Salesforce and related SaaS/PaaS technologies. You will hire, mentor, and manage software professionals while ensuring project success through Agile practices and strong stakeholder relationships. Ideal candidates have 3+ years of experience managing software teams, deep expertise in Salesforce products like Service Cloud and Experience Cloud, and a background in IT application development across various platforms. Strong communication and leadership skills are essential for driving operational excellence and aligning technology solutions with business needs at Okta's scale.

Skills

Salesforce Service Cloud Experience Cloud Marketing Cloud Communities SaaS PaaS Workday NetSuite Anaplan Xactly Boomi Agile CI/CD

What you'll do

Lead and develop a high-performing team of software professionals to deliver GTM technology solutions.
Oversee end-to-end project execution for medium to large initiatives from inception to completion.
Promote Agile best practices, manage sprint planning, and ensure backlog health.
Optimize team resources to balance innovation with operational needs across projects.
Build strong relationships with internal business partners to align technology solutions with business goals.

What we're looking for

3+ years of experience leading Agile software delivery teams.
Deep domain expertise in Salesforce and related SaaS/PaaS platforms.
Strong background in IT application development across multiple SaaS/PaaS platforms.
Proven ability to coach and develop technical talent for career growth.
Exceptional communication, stakeholder management, and executive presentation skills.

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