Manager, Business & Technology Process Management

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Richmond, VAMcLean, VANew York, NY
Salary
$164,800–$188,100 / yr
Posted
16 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $182k
This role $176k
$134k most similar roles pay here $232k

This role pays less than 56% of similar roles. Most pay $151,106–$212,031 — the shaded band above. At the midpoint, this role pays about $176k versus about $182k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Manager, Business & Technology Process Management

Manager, Business & Technology Process Management - Enterprise Services Risk Operations (ESRO) joins the Process Risk Optimization team to serve as a first line of defense in identifying and mitigating risks for Capital One. This role involves performing process-based assessments across functional areas including cyber, cloud operations, network connectivity, data management, and third-party functions. You will act as a risk advisor, researching emerging regulatory trends and leading stakeholders through the application of risk management principles to improve internal processes. The position requires expertise in information security, technology risks, and project management within a fast-paced environment. Key skills include critical thinking, stakeholder influence, and experience with AWS cloud, machine learning, artificial intelligence, and incident response. You will manage multiple projects simultaneously while delivering risk-based analysis to senior leadership to ensure the organization remains well-managed and secure.

What you'll do

  • Identify and lead risk mitigation solutions for enterprise business units.
  • Conduct process-based assessments to evaluate risks in areas like cyber, cloud, and data management.
  • Act as a risk advisor to improve internal processes and reduce operational risk.
  • Research emerging trends and regulatory changes to identify potential impacts on business processes.
  • Lead stakeholders in applying risk management principles according to enterprise frameworks.
  • Manage multiple projects simultaneously while ensuring all deliverables meet strict timelines.
  • Deliver assessment outcomes and risk analysis to senior leadership to influence decision-making.
  • Drive initiatives to improve efficiency and process improvements across various teams.

What we're looking for

  • High School Diploma, GED, or equivalent certification.
  • At least 5 years of experience in process management, technology risk management, or project management.
  • At least 5 years of experience supporting, partnering, and interacting with internal or external business clients.
  • At least 1 year of experience analyzing information security or technology threats and risks.
  • Bachelor's Degree or military experience (preferred).
  • At least 1 year of Financial Services industry experience (preferred).
  • Experience with regulatory practices, AWS cloud, machine learning, AI data management, third party, and incident response (preferred).
  • Process development, documentation, improvement, controls management, and relevant certifications like Security+, CISSP, or CRISC (preferred).

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