Lead Solution Architect, Marketing Communications

What you'll do

• Define the target-state architecture and multi-year roadmap for the enterprise customer communications and marketing technology ecosystem.
• Architect scalable platforms for campaign management, personalization, customer data, consent, and message archival capabilities.
• Design API-led, event-driven, and data-driven integrations connecting communication platforms with enterprise data and cloud applications.
• Translate business capabilities into technical designs including integration logic, APIs, data relationships, and database structures.
• Architect outbound communication channels including email, SMS, RCS, and push notifications while ensuring regulatory compliance.
• Design customer data flows, consent models, and high-volume data-processing patterns for enterprise communications.
• Lead technical vendor assessments, proofs of concept, and build-versus-buy decisions for marketing technology platforms.
• Establish reference architectures, standards, and reusable patterns while guiding engineering teams through implementation and deployment.

What we're looking for

• 10+ years of technology experience, including 5+ years in enterprise, platform, or solution architecture roles.
• Demonstrated experience architecting large-scale software platforms, including cloud infrastructure, integrations, APIs, and complex data flows.
• Experience operating across both Enterprise Architecture (strategy, roadmaps, vendor evaluation) and Solution Architecture (detailed design, integration patterns).
• Hands-on architecture experience within customer communications, marketing technology, or customer engagement platforms.
• Experience with Salesforce, Adobe Experience Cloud, Adobe Experience Manager, Adobe Experience Platform, or comparable enterprise technologies.
• Strong understanding of integration patterns (REST APIs, event-driven, JSON, streaming) and data architecture fundamentals.
• Working knowledge of customer consent, privacy requirements, and compliance considerations for outbound communications.
• Bachelor's degree in a technical field or equivalent experience required; Master's degree preferred.