Lead Software Engineer - Infrastructure Technical Duty Officer

JPMorgan Chase

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Quick summary

Work type
On-site
Location
Palo Alto, CATampa, FL
Employment
Full-time
Posted
102 days ago
Freshness
Confirmed live today

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Salary context

How this pay compares to similar roles

Similar $179k
$112k $248k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $144,350–$214,250.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1226 open roles on FindRole.

Listed pay typically runs $156,750–$215,000 across 5 roles with salary data.

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At a glance

TL;DR · Lead Software Engineer - Infrastructure Technical Duty Officer

As a Lead Software Engineer -Infrastructure Technical Duty Officer within the Commercial and Investment Bank Payments Team, you will lead multiple technical areas and manage activities across various departments. You will drive the adoption of technical methods, oversee employee populations across multiple platforms, and manage complex projects with a strategic transactional focus. Your daily work involves setting observability standards for the TDO function, including distributed tracing, metrics, log aggregation, and infrastructure monitoring. You will partner with Observability and Platform teams to close diagnostic tooling gaps and coordinate with Major Incident Management. The role requires expertise in Computer Science, Mathematics, or related fields, along with extensive practical cloud native experience. You must demonstrate the ability to lead cross-functional teams, manage system design, and ensure operational stability within a matrixed organization.

What you'll do

  • Lead technology and process implementations across departments to achieve firmwide objectives.
  • Manage multiple areas with a strategic transactional focus.
  • Provide high-level direction and oversight for employee populations across multiple platforms and divisions.
  • Act as the primary interface with senior leaders and stakeholders to drive consensus on competing objectives.
  • Set observability standards for the TDO function, including distributed tracing, metrics, and log aggregation.
  • Partner with Observability and Platform teams to close diagnostic tooling gaps and alerting coverage.
  • Coordinate with Major Incident Management to establish joint decision protocols and role separation.
  • Represent the TDO function to Engineering Leadership, Risk & Controls, and Regulatory Response.

What we're looking for

  • Formal training or certification on software engineering concepts and 5+ years of applied experience.
  • Experience developing or leading large or cross-functional teams of technologists.
  • Demonstrated experience influencing across highly matrixed, complex organizations and delivering value at scale.
  • Experience leading complex projects supporting system design, testing, and operational stability.
  • Experience with hiring, developing, and recognizing talent.
  • Extensive practical cloud native experience.
  • Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field.
  • Experience working at code level (preferred).

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