Lead Site Reliability Engineer

JPMorgan Chase

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Quick summary

Work type: On-site
Location: Tampa, FL
Employment: Full-time
Posted: 3 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $181k

$134k $235k

below market most similar roles pay here above market

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Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1254 open roles on FindRole.

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At a glance

TL;DR · Lead Site Reliability Engineer

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As a Lead Site Reliability Engineer within the Commercial and Investment, Merchant Services team, you will hold a leadership role providing technical advice and mentoring to other engineers. Your daily responsibilities include conducting resiliency design reviews, breaking down complex problems into digestible tasks, and leading initiatives to improve application stability using data-driven analytics. You will establish service level objectives and error budgets while managing major incidents to prevent financial loss. The role requires proficiency in Python, Java/Spring Boot, or .Net, along with experience in container orchestration, networking, and CI/CD practices. You must utilize enterprise-authorized AI capabilities for incident triage and workflow automation. Key competencies include expertise in observability, telemetry collection, toil reduction, and ensuring security controls across the software development life cycle.

Skills

Site Reliability Engineering Python Java Spring Boot .Net CI/CD Observability Telemetry Networking AI SDLC Security Scalability

What you'll do

Lead resiliency design reviews and break down complex problems into manageable tasks for other engineers.
Improve application and platform stability using data-driven analytics to identify and solve technology bottlenecks.
Establish service level indicators, objectives, and error budgets in collaboration with stakeholders and customers.
Serve as the primary point of contact during major incidents to identify and resolve issues quickly.
Provide high-level technical expertise and mentorship to other engineers across multiple technical domains.
Implement AI-assisted reliability workflows across the software development life cycle and toolchain practices.
Use enterprise-authorized AI capabilities to accelerate incident triage, troubleshooting, and post-incident analysis.

What we're looking for

Formal training or certification on site reliability engineering concepts and 5+ years of applied experience.
Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, and toil reduction.
Fluency in at least one programming language such as Python, Java/Spring Boot, or .Net.
Experience using enterprise-authorized AI capabilities to improve SRE workflows with strong validation habits and data sensitivity awareness.
Ability to evaluate AI-assisted operational recommendations for correctness, risk, and alignment with resiliency and security expectations.
Proficient knowledge and experience in observability, including white and black box monitoring, SLO alerting, and telemetry collection.
Proficient with continuous integration, continuous delivery practices, and tooling.
Proficient with container and container orchestration technologies.

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