Lead Digital/Technical Product Manager, AI Product Solutions

USAA

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
San Antonio, TXPlano, TXPhoenix, AZCharlotte, NC
Salary
$143,320–$273,930 / yr
Employment
Full-time
Posted
8 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $197k
This role $209k
$128k $290k
below market most similar roles pay here above market

This role pays more than 63% of similar roles. Most pay $176,212–$218,500 — the blue band above. At the midpoint, this role pays about $209k versus about $197k for comparable roles.

Based on 240 similar postings.

Employer

About USAA

USAA (United Services Automobile Association) is a San Antonio-based Fortune 500 financial services company founded in 1922, dedicated to providing insurance, banking, and investment solutions exclusively to U.S. military members, veterans, and their families.

USAA currently has 65 open roles on FindRole.

Listed pay typically runs $114,080–$218,030 across 42 roles with salary data.

Most-posted roles

View all roles at USAA

At a glance

TL;DR · Lead Digital/Technical Product Manager, AI Product Solutions

The Lead Digital/Technical Product Manager - AI Product Solutions joins the AI enablement teams within the Technology organization. This role leads a value chain of AI delivery from initial pilots through production, partnering with lines of business and stakeholders to prioritize project efforts and feature-level work. Key responsibilities include creating multi-year strategic roadmaps, managing feature-level backlogs, and guiding the user experience and lifecycle of AI solutions. The successful candidate will collaborate with data scientists and engineers to design and implement solutions while managing dependencies and risks across the wider AI value chain. Required skills include expertise in the AI development lifecycle, machine learning, and data science productionalization. The role utilizes tools like JIRA and Clarity to measure progress against KPIs while solving complex technical and business problems in a financial services context.

What you'll do

  • Lead the AI delivery value chain from initial pilot stages through full production.
  • Partner with stakeholders to prioritize project efforts and define technical solution designs.
  • Create multi-year strategic roadmaps and multi-quarter tactical implementation plans for AI solutions.
  • Manage feature-level work backlogs for cross-functional teams of data scientists and AI engineers.
  • Guide the user experience and lifecycle of AI solutions, including onboarding and engagement.
  • Quantify and defend product investments through business case artifacts and performance KPIs.
  • Identify and mitigate risks and dependencies across the wider AI value chain.
  • Provide guidance and mentoring to team members while acting as an escalation point for issues.

What we're looking for

  • Must have a Bachelor's degree or 4 years of relevant education and/or experience.
  • Must have 8 years of Digital/Technology Product Management experience with a Bachelor's degree, or 6 years with an Advanced degree.
  • Must have comprehensive knowledge of the AI development lifecycle, including data science pilots and engineering productionalization.
  • Must have a proven track record of communicating complex business and technology concepts to senior leadership and cross-functional teams.
  • Must have 5 or more years of experience setting KPIs and milestones in systems like JIRA and Clarity (preferred).
  • Must have 5 or more years of experience in enterprise technology/engineering or Data Science at a major financial institution (preferred).
  • Must have 8 or more years of experience delivering AI/ML products or mixed experience in AI technology and tooling (preferred).
  • Must have US military experience through service or as a military spouse/domestic partner (preferred).

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