Lead D365 Deployment Specialist

What you'll do

• Lead governance and technical oversight for System Integrator execution to ensure adherence to Caterpillar deployment standards.
• Act as the primary deployment lead for assigned dealers throughout the end-to-end implementation lifecycle.
• Provide deep technical and functional expertise in Microsoft Dynamics 365 (F&O and CE) to support solution alignment.
• Oversee data migration strategy, execution, and validation to ensure data integrity for go-live.
• Conduct risk assessments, root cause analyses, and corrective action planning across all deployment activities.
• Review System Integrator deliverables to ensure alignment with Caterpillar architectural and business standards.
• Communicate deployment status, risks, and escalations clearly to dealer and Caterpillar leadership teams.
• Capture field feedback to help product and engineering teams continuously improve Cat Converge solutions.

What we're looking for

• Leads deployment governance and technical oversight for the implementation of Cat Converge Suite across Caterpillar dealers.
• Provides deep technical and functional expertise in Microsoft Dynamics 365 Finance & Operations and Customer Engagement.
• Oversees data migration strategy, execution, and validation to ensure data integrity and readiness for go-live.
• Conducts risk assessments, root cause analysis, and corrective action planning across deployment activities.
• Reviews system integrator deliverables to ensure alignment with Caterpillar architectural and business standards.
• Manages complex, multi-stakeholder delivery environments involving customers, system integrators, and product teams (preferred).
• Demonstrates experience governing system integrators in large-scale ERP implementations (preferred).
• Experience with Power Platform ALM, Azure Integration Services, and data migration/cutover strategy (preferred).