Lead Application Support Engineer

Wells Fargo

Hybrid

Quick summary

Work type
Hybrid
Location
Charlotte, NC · Chandler, AZ
Posted
1 day ago
Closes
Jul 1, 2026

Market check

Salary context

How this pay compares to similar roles

Similar $186k
$153k most similar roles pay here $231k

This listing doesn't post a salary. Most similar roles pay $160,262–$211,200.

Based on 240 similar postings.

Employer

About Wells Fargo

Wells Fargo & Company is one of the largest banks in the United States, providing banking, investment, mortgage, and consumer and commercial finance products and services nationwide. Industry: Banking & Financial Services

Wells Fargo currently has 91 open roles on FindRole.

Listed pay typically runs $151,000–$239,000 across 54 roles with salary data.

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At a glance

TL;DR · Lead Application Support Engineer

Wells Fargo is hiring a Lead Systems Operations Engineer for its Commercial and Corporate & Investment Banking Technology team, focusing on Payments & Liquidity Technology (GPLT). This senior role involves embedding Site Reliability Engineering practices into the modernization of high-value payment platforms, ensuring they are resilient, scalable, and observable from design through early life support. The engineer will lead capacity and performance testing, define non-functional requirements, and ensure robust exception handling for event-driven flows. They will also drive observability, SLOs, and continuous service improvement while collaborating with engineering teams to resolve complex technical challenges. Ideal candidates have 5+ years of Systems Engineering experience, including Kubernetes expertise, and prefer those with additional skills in CI/CD automation, Spring Boot frameworks, MongoDB, Redis, resilience patterns like Resilience4J, and observability tools such as distributed tracing and SLO tooling. The role requires a strong understanding of high-value payment systems and event-driven architectures, suitable for early-stage transformation environments.

What you'll do

  • Define and validate non-functional requirements for new payment platforms.
  • Lead capacity and performance testing for high-volume payment events.
  • Ensure robust replay, retry, and exception-handling mechanisms are in place.
  • Own permit-to-operate readiness, cutover plans, and early life support models.
  • Drive end-to-end observability, SLOs, error budgets, and reduce alert noise.
  • Analyze defect patterns to stabilize services through chaos engineering practices.

What we're looking for

  • 5+ years of Systems Engineering or Technology Architecture experience
  • 3+ years of application support and Kubernetes platform experience
  • Strong experience in SRE, Production Engineering, or Platform Engineering
  • 2+ years of CI/CD & Automation with progressive delivery concepts
  • 2+ years Observability skills including distributed tracing and metrics

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