Senior Product Associate, Service Desktop
JPMorgan Chase
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This listing doesn't post a salary. Most similar roles pay $145,057–$214,900.
Based on 240 similar postings.
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JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has 1240 open roles on FindRole.
Listed pay typically runs $153,591–$207,500 across 14 roles with salary data.
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As a J.P. Morgan Wealth Management - Senior Product Associate, you will join the WM Servicing Workflows team to discover, build, and optimize servicing workflow capabilities. You will partner with the Product Manager and cross-functional stakeholders to translate customer needs into a prioritized roadmap while accounting for upstream and downstream impacts. Your daily responsibilities include conducting user research, journey mapping, and market analysis to identify new product opportunities. You will write requirements, epics, and user stories to support the product development life cycle. You must analyze and track product metrics such as work-to-time, cost, and quality targets. Required skills include data literacy, data analytics, and experience with discovery and requirements definition. Preferred experience includes UX research, design, web analytics, and client feedback tools.
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