IT Support Analyst, Laboratory Operations and Digital Solutions

Applied Materials

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Santa Clara, CA
Employment
Full-time
Posted
6 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

How this pay compares to similar roles

Similar $134k
$91k $173k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $105,485–$162,000.

Based on 240 similar postings.

Employer

About Applied Materials

Applied Materials is the world''s largest supplier of equipment, services, and software for the semiconductor and display industries, enabling the production of chips and advanced displays. Industry: Semiconductor Equipment

Applied Materials currently has 274 open roles on FindRole.

Listed pay typically runs $124,000–$171,000 across 190 roles with salary data.

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At a glance

TL;DR · IT Support Analyst, Laboratory Operations and Digital Solutions

The IT Support Analyst - Laboratory Operations and Digital Solutions supports business-critical laboratory operations systems and digital solutions across global engineering, research, and manufacturing labs. This role involves partnering with stakeholders to manage application enhancements, process improvements, and user onboarding. Key responsibilities include supporting asset tracking, resource scheduling, and laboratory mobility solutions involving tablets, barcode technologies, and printers. The analyst will also coordinate equipment automation workflows, systems integration, and laboratory security compliance. Required skills include experience as a Functional, Business, or Application Analyst, strong analytical abilities, and requirement documentation. Preferred qualifications include experience with manufacturing or laboratory environments, asset management, Jira, and Agile methodologies. The role solves technical problems related to operational technology workflows and automated data collection processes in a global laboratory setting.

What you'll do

  • Support laboratory systems for asset tracking, operational workflows, and resource scheduling.
  • Identify and implement process automation opportunities for engineering and R&D environments.
  • Provide functional coordination and troubleshooting for mobile devices, tablets, and barcode technologies.
  • Conduct requirement workshops and develop process documentation, training materials, and knowledge articles.
  • Manage user provisioning, role-based access controls, and security compliance for laboratory applications.
  • Coordinate equipment-to-application integrations and automated data collection processes.
  • Support business users across multiple global locations and time zones for issue triage and problem management.

What we're looking for

  • Bachelor's degree in Information Systems, Business, Engineering, Computer Science, or a related discipline.
  • 5+ years of experience as a Functional Analyst, Business Analyst, or Application Analyst.
  • Experience supporting enterprise business applications and operational systems.
  • Experience gathering and documenting business requirements.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Experience working with global teams and cross-functional organizations.
  • Experience supporting manufacturing, engineering, laboratory, or operational technology environments (preferred).

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