IT Functional Analyst, Laboratory Operations & Digital Solutions

Applied Materials

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Quick summary

Work type
On-site
Location
Santa Clara, CA
Salary
$115,000–$158,500 / yr
Employment
Full-time
Posted
3 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $144k
This role $137k
$90k most similar roles pay here $185k

This role pays less than 55% of similar roles. Most pay $113,700–$173,706 — the shaded band above. At the midpoint, this role pays about $137k versus about $144k for comparable roles.

Based on 240 similar postings.

Employer

About Applied Materials

Applied Materials is the world''s largest supplier of equipment, services, and software for the semiconductor and display industries, enabling the production of chips and advanced displays. Industry: Semiconductor Equipment

Applied Materials currently has 260 open roles on FindRole.

Listed pay typically runs $124,000–$171,000 across 192 roles with salary data.

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View all roles at Applied Materials

At a glance

TL;DR · IT Functional Analyst, Laboratory Operations & Digital Solutions

IT Functional Analyst - Laboratory Operations & Digital Solutions serves as a critical link between lab users, engineering teams, and IT organizations to support business-critical semiconductor lab operations. The role involves gathering requirements, translating them into functional specifications, and managing the lifecycle of applications, mobility solutions, and equipment connectivity. You will manage user onboarding, asset tracking, and security protocols while ensuring reliable data flow between laboratory equipment and enterprise systems. Key responsibilities include coordinating user acceptance testing, resolving incidents, and driving continuous improvement for global research and manufacturing environments. The ideal candidate possesses expertise in ServiceNow, Jira, Agile methodologies, and ITIL-based processes. You will utilize skills in stakeholder management and technical troubleshooting to support mobile devices, barcode technologies, and complex system integrations across diverse geographic locations to ensure seamless laboratory productivity and operational efficiency.

What you'll do

  • Translate business requirements from lab stakeholders into functional specifications, user stories, and process documentation.
  • Manage the lifecycle of mobile devices, barcode scanners, and other peripheral hardware in laboratory environments.
  • Coordinate equipment connectivity between lab machinery and enterprise applications to ensure seamless data flow.
  • Oversee user provisioning, role-based access controls, and security compliance for all lab systems.
  • Support day-to-day IT operations including incident management, service requests, and troubleshooting for global sites.
  • Develop training materials, knowledge articles, and documentation to improve end-user adoption and operational efficiency.
  • Act as a primary liaison between technical teams and business stakeholders to communicate system changes and roadmaps.

What we're looking for

  • Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related discipline.
  • 5+ years of experience as a Functional Analyst, Business Analyst, Application Analyst, or IT Operations Analyst.
  • Experience supporting enterprise applications and operational systems.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Experience gathering, documenting, and translating business requirements.
  • Excellent communication, stakeholder management, and collaboration skills with cross-functional and geographically distributed teams.
  • Experience supporting Semiconductor Labs, engineering labs, R&D environments, or manufacturing operations (preferred).
  • Knowledge of ServiceNow, Jira, Agile methodologies, and ITIL-based support processes (preferred).

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