IT Monitoring Specialist

General Dynamics

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Fort Belvoir, VA
Salary
$85,000–$115,000 / yr
Posted
4 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $163k
This role $100k
$72k most similar roles pay here $205k

This role pays less than 95% of similar roles. Most pay $136,347–$190,000 — the shaded band above. At the midpoint, this role pays about $100k versus about $163k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1194 open roles on FindRole.

Listed pay typically runs $122,236–$150,385 across 1028 roles with salary data.

Most-posted roles

View all roles at General Dynamics

At a glance

TL;DR · IT Monitoring Specialist

As an IT Monitoring Specialist at GDIT, you will join the IT Infrastructure and Operations team to ensure the continuous performance of critical systems. You will monitor networks, servers, and applications 24/7 to proactively identify issues, respond to alerts from monitoring tools, and resolve technical problems to maintain system availability. Your daily work involves documenting incidents, escalating complex issues, and developing maintenance procedures for alerting thresholds. The role requires proficiency with tools such as Dynatrace, Nagios, Zabbix, SolarWinds, SCOM, and ticketing systems like ServiceNow or Remedy. You will utilize your skills in troubleshooting and incident response to maintain infrastructure stability. This position supports the technical operations of government, defense, and intelligence projects, requiring a CompTIA Security+ certification and a Top Secret SCI with Polygraph clearance to manage high-stakes technology environments.

What you'll do

  • Monitor IT systems, networks, servers, and applications 24/7 to proactively identify performance issues.
  • Respond to alerts from monitoring tools by diagnosing problems and implementing technical solutions.
  • Document and track incidents including troubleshooting steps and final resolutions in a clear manner.
  • Escalate critical incidents to higher-level support teams or management with detailed information.
  • Develop and maintain monitoring procedures by adjusting thresholds and settings for better accuracy.
  • Create and improve IT documentation, standard operating procedures, and knowledge base articles.
  • Analyze system logs and performance metrics to identify trends and prevent recurring issues.
  • Perform routine maintenance tasks to optimize system performance and prevent potential problems.

What we're looking for

  • Must possess a Top Secret SCI with Polygraph clearance.
  • Must be a United States citizen.
  • 1+ years of related experience in IT monitoring, incident response, and troubleshooting.
  • CompTIA Security+ certification is required.
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Experience with monitoring tools like Dynatrace, Nagios, Zabbix, SolarWinds, SCOM, or similar systems.
  • Familiarity with ticketing tools such as ServiceNow, Remedy, or other ITIL tools.
  • US Citizenship.

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