IT Monitoring Specialist

General Dynamics

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Fort Belvoir, VA
Salary
$85,000–$115,000 / yr
Posted
50 days ago
Freshness
Confirmed live 2 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $158k
This role $100k
$72k $202k
below market most similar roles pay here above market

This role pays less than 94% of similar roles. Most pay $130,770–$185,000 — the blue band above. At the midpoint, this role pays about $100k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1364 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 1165 roles with salary data.

Most-posted roles

View all roles at General Dynamics

At a glance

TL;DR · IT Monitoring Specialist

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As an IT Monitoring Specialist at GDIT, you will join the IT Infrastructure and Operations team to ensure the continuous operation and performance of critical IT systems and infrastructure. You will monitor networks, servers, and applications 24/7 to proactively identify and resolve issues impacting availability. Your daily responsibilities include responding to alerts, diagnosing complex technical problems, documenting incidents, and collaborating with cross-functional teams to minimize business disruptions. You will utilize monitoring tools such as Dynatrace, Nagios, Zabbix, SolarWinds, or SCOM, alongside ticketing systems like ServiceNow or Remedy. The role requires proficiency in troubleshooting, incident response, and technical support. You will maintain system stability by adjusting alert thresholds, performing routine maintenance, and analyzing performance metrics to prevent recurring technical issues within the customer environment.

Skills

Dynatrace Nagios Zabbix SolarWinds SCOM ServiceNow Remedy ITIL Windows Server Active Directory DNS DHCP Microsoft Exchange Linux CompTIA Security+ CompTIA Network+ CCNA Incident Response

What you'll do

  • Monitor IT systems, networks, servers, and applications 24/7 to identify performance issues.
  • Respond to alerts from monitoring tools by diagnosing problems and implementing solutions.
  • Document and track incidents, including troubleshooting steps and final resolutions.
  • Escalate critical incidents to higher-level support teams with detailed information and recommendations.
  • Develop and maintain monitoring procedures by adjusting thresholds and settings.
  • Create and improve IT documentation, standard operating procedures, and knowledge base articles.
  • Identify trends in system alerts to provide insights and prevent recurring issues.
  • Perform routine maintenance tasks to optimize system performance and prevent problems.

What we're looking for

  • Must possess a Top Secret SCI with Polygraph clearance.
  • Must be a US Citizen.
  • Must have 1+ years of related experience.
  • Must have CompTIA Security+ certification.
  • Must have experience in Help Desk Support, Monitoring Tools, and Technical Support.
  • Must have a Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Familiarity with monitoring tools such as Dynatrace, Nagios, Zabbix, SolarWinds, or SCOM (preferred).
  • Familiarity with ticketing tools such as ServiceNow, Remedy, or other ITIL tools (preferred).

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