Infrastructure Solution Engineer, Senior Consultant I

Allstate

Confirmed live yesterday High trust

Remote

Quick summary

Work type: Remote
Location: TX
Salary: $75,100–$126,325 / yr
Posted: 11 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $171k

This role $101k

$59k most similar roles pay here $226k

This role pays less than 99% of similar roles. Most pay $144,350–$197,875 — the shaded band above. At the midpoint, this role pays about $101k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Allstate

The Allstate Corporation is one of the largest publicly held personal lines insurers in the US, widely recognized for its "You're In Good Hands With Allstate®" slogan.

Allstate currently has 36 open roles on FindRole.

Listed pay typically runs $100,000–$170,500 across 36 roles with salary data.

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View all roles at Allstate

At a glance

TL;DR · Infrastructure Solution Engineer, Senior Consultant I

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The Infrastructure Solution Engineer- Sr Consultant I joins the NOC Operations team as an experienced technical professional within the Standard Incident service team. This role focuses on monitoring, troubleshooting, and resolving infrastructure incidents across a complex enterprise technology ecosystem to ensure system reliability and performance. The engineer will manage incident remediation for storage systems including SAN, NAS, and OBS, while collaborating with product teams to design automation solutions and improve standard operating procedures. Key technical requirements include proficiency in UNIX, RedHat Linux, Nutanix, Azure, and AWS platforms. The candidate will utilize tools such as Netcool, Tivoli, Prism Element, Datadog, and Azure Data Explorer. Additionally, the role involves utilizing scripting languages like Bash, Python, and PowerShell, alongside automation frameworks including GitHub, Ansible, and Jenkins to optimize service delivery and eliminate technical friction points.

Skills

Linux RedHat Python Bash PowerShell AWS Azure Nutanix Datadog CI/CD GitHub Jenkins Ansible SAN NAS Netcool Tivoli Infrastructure as Code Incident Management ITSM

What you'll do

Monitor, troubleshoot, and resolve infrastructure incidents across enterprise systems including Storage, Linux, and cloud platforms.
Provide Level 2 technical support for SAN, NAS, and OBS environments with minimal escalation for complex issues.
Execute incident remediation strategies for both documented problems and novel technical challenges.
Perform post-incident retrospective reviews to conduct root cause analysis and implement preventive measures.
Design and implement automation solutions to reduce manual intervention and improve service reliability.
Update and optimize Standard Operating Procedures (SOPs) and maintain high-quality knowledge base documentation.
Utilize monitoring tools like Datadog and Azure Data Explorer to proactively identify and diagnose system issues.
Collaborate with engineering teams to validate system changes and ensure production readiness.

What we're looking for

3+ years of experience in technical operations, IT support, or system administration.
Intermediate working knowledge of enterprise systems including Storage SAN, NAS, OBS, and Linux (RedHat).
Strong understanding of incident management processes, event management frameworks, and service delivery optimization.
Strong troubleshooting and analytical skills to resolve complex and novel technical challenges.
Strong communication abilities for high-pressure situations and explaining technical concepts to non-technical stakeholders.
Proficiency in automation tools such as GitHub, Ansible, Jenkins, and CI/CD pipelines.
Proficiency in scripting languages including Bash, Python, and PowerShell.
Experience with monitoring tools like Datadog and Azure Data Explorer (ADX).