HPC Operations Engineer, EDA Infrastructure

What you'll do

• Provide first-line support for HPC users regarding scheduling, compute, storage, and access issues.
• Troubleshoot job failures, scheduler errors, resource constraints, and performance concerns.
• Perform triage of infrastructure incidents and gather diagnostics for subject matter experts.
• Monitor system health, queues, node status, and service availability for stable operations.
• Execute operational procedures for system maintenance, patching, and configuration updates.
• Develop and maintain operational documentation, runbooks, and knowledge base articles.
• Identify recurring issues and propose practical workflow refinements to improve team processes.

What we're looking for

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
• 2+ years of experience supporting Linux-based production environments.
• Solid Linux systems administration fundamentals for RHEL, CentOS, and/or Ubuntu.
• Experience interacting directly with users in a technical support or operations role.
• Strong written communication skills to produce clear documentation and procedural guides.
• Foundational scripting or automation experience in Bash or Python (preferred).
• Solid understanding of workload schedulers such as LSF, Slurm, or similar systems (preferred).
• Strong grasp of network computing supporting infrastructure including NFS, automounter, and LDAP (preferred).