Desktop Support Technician

General Dynamics

Quick summary

Work type: On-site
Location: MacDill AFB, FL
Salary: $79,900–$108,100 / yr
Posted: 3 days ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $170k

This role $94k

$64k most similar roles pay here $225k

This role pays less than 97% of similar roles. Most pay $130,942–$209,750 — the shaded band above. At the midpoint, this role pays about $94k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 439 open roles on FindRole.

Listed pay typically runs $112,924–$149,500 across 366 roles with salary data.

Most-posted roles

View all roles at General Dynamics

At a glance

TL;DR · Desktop Support Technician

Role Posting Log in to save

As a Desktop Systems Technician at GDIT, you will join the USCENTCOM Information Technology Services (CITS) Program team in Tampa, FL, providing Tier 1 and 2 support to ensure smooth operations across various networks. Your daily tasks include managing computer systems, resolving hardware and software issues for clients, coordinating equipment accountability, and tracking lifecycle management of IT assets. You will also develop procedures for desktop load set configurations and provide technical expertise to Coalition partners as needed. The role requires proficiency in Windows, Linux, and virtual environments, along with experience in system planning and integration. An active TS/SCI clearance is mandatory, and the position demands strong cross-functional coordination skills and incident resolution capabilities.

Skills

Windows Linux Virtualization CompTIA Security+ CE CI/CD ITIL 4 Foundation Microsoft Certifications APIs System Integration Troubleshooting Documentation Collaboration Testing Configuration Management

What you'll do

Manages computer systems and ensures efficient operation of desktop devices.
Provides hands-on maintenance for client computing devices including laptops, PEDs, and peripherals.
Tracks equipment lifecycle from new installation to end-of-life disposition through DRMO.
Develops procedures for managing and testing desktop load set configurations.
Coordinates ADPE accountability and manages equipment upgrades and replacements.
Supports Coalition Partner Networks as needed, providing expertise on CPN and SCO.

What we're looking for

US citizenship required
Active/current TS/SCI clearance needed
At least 1 year of related IT experience
Proficiency in Windows, Linux, and virtual environments
Ability to provide hands-on O&M support for various devices
Experience with Coalition Partner Networks (CPN) support preferred
Knowledge of DoD 8140 or 8570 certification requirements

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