below marketmost similar roles pay hereabove market
This role pays less than
93%
of similar roles. Most pay
$143,036–$208,850
— the blue band above.
At the midpoint, this role pays about
$100k
versus about
$176k
for comparable roles.
Based on 240 similar postings.
Employer
About General Dynamics
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has
1364 open roles
on FindRole.
Listed pay typically runs
$124,093–$150,385
across 1161 roles with salary data.
The Help Desk Manager will lead and oversee all help desk operations for the US Army Intelligence and Security Command. This role involves managing staffing, developing schedules, and mentoring a team to provide high-quality technical support. Daily responsibilities include resolving escalated hardware, software, and application issues, performing system administration for desktop systems, and monitoring networks in a real-time NOSC environment. The manager will also handle system imaging, BIOS configuration using SCCM/PXE Boot, and implementing STIGs and IAVAs. Required skills include troubleshooting, Active Directory functions, and knowledge of network operations. The position supports complex government and defense projects, ensuring operational reliability across client, server, storage, and mobile devices while maintaining a customer-service approach to resolve Tier I and Tier II technical inquiries.
IT Support
Microsoft Office
CompTIA Security+
Hardware
Software
Network Systems
Help Desk Operations
DoD 8570 Compliance
Technical Support
Service Desk