Head of InfoSec and IT Ops

Zip

Confirmed live 2 days ago High trust
Remote

Quick summary

Work type
Remote
Location
San Francisco, CA
Posted
24 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $177k
$116k most similar roles pay here $225k

This listing doesn't post a salary. Most similar roles pay $144,200–$209,872.

Based on 239 similar postings.

Employer

About Zip

Zip Co is a global buy-now, pay-later company offering flexible installment payment solutions to consumers and merchants, enabling interest-free purchases across retail, travel, and healthcare. Industry: Financial Technology & Consumer Lending

Zip currently has 19 open roles on FindRole.

Listed pay typically runs $165,000–$210,000 across 18 roles with salary data.

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At a glance

TL;DR · Head of InfoSec and IT Ops

As the Head of InfoSec and IT Ops, you will build and lead the enterprise security and IT operations system for a mission-critical enterprise SaaS platform. You will own a practical, engineering-oriented program encompassing corporate security, detection and incident response, compliance, and reliable employee technology. Your daily work involves establishing security policies, managing GRC requirements like SOC 1, SOC 2, ISO 27001, and IS 42001, and securing internal AI tools. You will manage IT operations including identity, endpoint management, and automation while overseeing data protection, EIAM, and third-party risk. The role requires expertise in vulnerability management, cloud security, and secure SDLC. You will navigate the complexities of a procurement platform by defining product boundaries, managing audits, and building a high-quality global service model to ensure infrastructure resilience and customer trust.

What you'll do

  • Establish the enterprise security strategy, risk appetite, policy framework, and executive reporting metrics.
  • Define and manage the operational boundaries between product security and corporate IT infrastructure.
  • Build a global IT operations model covering identity, endpoint management, SaaS, and automated service delivery.
  • Develop detection and response capabilities including threat telemetry, 24/7 incident response, and remediation exercises.
  • Manage GRC requirements for SOC 1, SOC 2, ISO 27001, and upcoming public company controls.
  • Secure internal AI tools and business applications by defining risk tolerance and governance frameworks.
  • Mature identity and access management (EIAM) including privileged access, data protection, and encryption.
  • Hire and develop a high-performing team to manage security and IT operations at scale.

What we're looking for

  • 12+ years across information security, security engineering, IT engineering/operations, risk, or related disciplines.
  • 5+ years leading teams in a high-growth B2B SaaS company.
  • Experience owning an enterprise security program and partnering with Product and Engineering teams.
  • Demonstrated leadership of incident response, vulnerability management, identity, endpoint/SaaS, cloud, and secure SDLC programs.
  • Practical experience with SOC 1/2, ISO 27001, privacy obligations, customer assurance, and audit remediation.
  • Experience scaling IT service delivery through automation, self-service, and clear SLOs.
  • Ability to influence executives and engineering leaders while making technical decisions regarding architecture and data flows.
  • AI-forward knowledge of LLM risks, prompt injection, and governance (preferred); CISSP/CISM or other certifications (preferred).

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