Head of Corporate Shared Services Technology

Citi

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
New York, NY
Salary
$250,000–$500,000 / yr
Posted
49 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $211k
This role $375k
$124k most similar roles pay here $540k

This role pays more than 99% of similar roles. Most pay $170,000–$251,475 — the shaded band above. At the midpoint, this role pays about $375k versus about $211k for comparable roles.

Based on 239 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 256 open roles on FindRole.

Listed pay typically runs $140,080–$210,120 across 238 roles with salary data.

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At a glance

TL;DR · Head of Corporate Shared Services Technology

Head of Corporate Shared Services Technology, MD (C16) serves as a senior leader within the COO Technology organization, overseeing the technology book of work for non-client-facing operations. This role is responsible for designing and executing the architecture vision for critical functions including cash management, payment control services, global reconciliations, payroll, and non-financial regulatory reporting. The individual will lead a large global team to simplify and modernize a fragmented application landscape while driving enterprise adoption of Generative AI solutions, including large language models and agentic flows. Key responsibilities include multi-year roadmap planning, end-to-end delivery management across engineering and risk domains, and managing a significant technology portfolio budget. The role addresses the challenge of scaling shared services through automation, predictive analytics, and robust control frameworks within the complex financial services sector.

What you'll do

  • Develop and execute a multi-year technology roadmap for corporate shared services including cash management, payments, and reporting.
  • Drive the enterprise adoption of Generative AI solutions, including large language models and agentic flows.
  • Simplify and consolidate a fragmented application landscape to improve operational efficiency and scale.
  • Lead cross-functional delivery teams across engineering, product, architecture, cyber, risk, and compliance.
  • Act as the primary technology advisor to executive leadership to align technology strategy with business priorities.
  • Manage a large global organization of over 100 professionals while overseeing a $100 million technology portfolio budget.
  • Ensure all technology solutions comply with rigorous financial services risk, control, and regulatory frameworks.
  • Identify and implement automation opportunities using AI, predictive analytics, and RPA to reduce cost-to-serve.

What we're looking for

  • Bachelor's degree or equivalent experience is required; a Master's degree is preferred.
  • 15+ years of relevant experience in technology with a track record of leading large-scale application development organizations.
  • 10+ years of managerial experience, including managing senior leaders and large, global teams.
  • Proven track record in delivering enterprise utilities and shared services within the financial services industry.
  • Experience with liquidity, cash management, reconciliations, and reporting is strongly preferred.
  • Significant experience as a senior technology leader acting as a strategic partner to senior business executives.
  • Mature understanding of implementing GenAI solutions beyond proofs of concept and pilots.
  • Strong knowledge of risk, controls, compliance frameworks, and SDLC execution discipline.

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