Global Product Support Engineer 3

Lam Research

Hybrid

Quick summary

Work type: Hybrid
Location: Tualatin, OR
Posted: 5 days ago
Closes: Dec 23, 2026
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $170k

$135k most similar roles pay here $200k

This listing doesn't post a salary. Most similar roles pay $146,500–$193,000.

Based on 240 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 246 open roles on FindRole.

Listed pay typically runs $114,000–$253,000 across 113 roles with salary data.

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At a glance

TL;DR · Global Product Support Engineer 3

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We are seeking a Senior Systems Engineer to join our dynamic product engineering team, where you will play a pivotal role in customer installation and training. Your day-to-day responsibilities include creating detailed reports on design, reliability, maintenance issues, software bugs, and project escalations, while also updating documentation for field service engineers and customers. Experience with Lam Electrofill is highly desirable. This position requires approximately 25% to 30% travel worldwide, often with short notice. Ideal candidates have at least five years of experience in product or systems engineering, preferably in electro-mechanical system design, manufacturing, statistical process control, and semiconductor technology. Strong communication skills, problem-solving abilities using methodologies like 8D and 5-Whys, and the capacity to work effectively in a multicultural environment are essential.

Skills

Python SQL Excel AutoCAD SolidWorks DOE Minitab SPC FMEA RCA 8D 5-Whys Vacuum Systems Semiconductors Mechanical Engineering Electrical Engineering Technical Documentation Customer Training Travel Management

What you'll do

Conduct customer installation and training sessions.
Develop and present detailed reports on design, reliability, maintenance issues, and software bugs.
Create and update documentation for field service engineers and customers.
Travel internationally with short notice to support installations and trainings (~25% travel).
Apply statistical methods and process control techniques in engineering projects.

What we're looking for

Minimum 5 years of related experience in product or systems engineering.
Bachelor’s degree in mechanical, electrical/electronics engineering, or a related field.
Experience with electro-mechanical system design, manufacturing, and statistical methods.
Excellent written and verbal communication skills; fluent in English.
Capable of structured problem solving using 8D methodology.
Ability to work effectively in multicultural environments and matrix structures.