Global Product Support Engineer 3

Lam Research

Hybrid

Quick summary

Work type
Hybrid
Location
Tualatin, OR
Posted
1 day ago
Closes
Dec 13, 2026

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Salary context

How this pay compares to similar roles

Similar $170k
$136k most similar roles pay here $200k

This listing doesn't post a salary. Most similar roles pay $146,500–$193,000.

Based on 239 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 384 open roles on FindRole.

Listed pay typically runs $105,000–$231,000 across 189 roles with salary data.

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At a glance

TL;DR · Global Product Support Engineer 3

We are seeking a senior GPS engineer to join our dynamic product support team, where you will provide critical technical assistance to field engineers, technicians, and product support personnel in diagnosing complex issues with electro/mechanical equipment and software systems. Your daily tasks include troubleshooting unresolved problems, reporting design flaws or bugs to engineering teams, conducting customer installations and training sessions, and creating detailed reports on maintenance issues and project escalations for internal stakeholders. Ideal candidates have at least five years of experience in product or systems engineering, preferably with expertise in electro-mechanical system design, statistical process control, and semiconductor technology. Strong communication skills, proficiency in structured problem-solving methodologies like 8D, and the ability to work effectively in a multicultural environment are essential for this role, which requires up to 30% travel worldwide on short notice.

What you'll do

  • Provides technical support for diagnosing, troubleshooting, repairing complex electro/mechanical equipment.
  • Escalates unresolved issues to design engineering or software engineering teams.
  • Conducts customer installations and trains users on sophisticated products.
  • Creates and presents detailed reports on maintenance issues and project escalations.
  • Updates documentation for field service engineers and customers regarding technical problems.
  • Travels globally with short notice (24-hour turnaround) up to 30% of the time.

What we're looking for

  • Minimum 5 years of related experience in product or systems engineering.
  • Bachelor’s degree in mechanical, electrical/electronics engineering, or a related field.
  • Experience with electro-mechanical system design, manufacturing, and statistical methods.
  • Excellent written and verbal communication skills, fluent in English.
  • Strong presentation skills and capability for structured problem solving.
  • Ability to work effectively in multicultural environments and matrix structures.

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