Product Support Engineer 3

Lam Research

Hybrid

Quick summary

Work type: Hybrid
Location: Tualatin, OR
Posted: 9 days ago
Closes: Dec 19, 2026
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $170k

$135k most similar roles pay here $200k

This listing doesn't post a salary. Most similar roles pay $146,500–$193,000.

Based on 240 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 246 open roles on FindRole.

Listed pay typically runs $114,000–$253,000 across 113 roles with salary data.

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At a glance

TL;DR · Product Support Engineer 3

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We are seeking a senior GPS engineer to join our dedicated technical support team, providing critical assistance to field engineers, technicians, and product support personnel in diagnosing complex issues with electro/mechanical equipment and software systems. This role involves troubleshooting unresolved problems, reporting design flaws or bugs to engineering teams, and conducting customer installations and training sessions for highly sophisticated products. You will create detailed reports on maintenance issues and escalate them to relevant factory groups while updating documentation for field service engineers and customers. Ideal candidates have at least five years of experience in product or systems engineering with a background in mechanical or electrical engineering, along with expertise in electro-mechanical system design, statistical process control, and semiconductor technology. Strong communication skills and the ability to work effectively in multicultural teams are essential.

Skills

Lam Electrofill 8D methodology Root Cause-Corrective Action RCA Failure Mode Effect Analysis FMEA Design of Experiments DOE Statistical Process Control SPC vacuum systems semiconductors electro-mechanical system design systems engineering integration statistical methods multivariate data sets English presentation skills teamwork matrix environment structured problem solving

What you'll do

Provides technical support for diagnosing, troubleshooting, repairing complex electro/mechanical equipment.
Reports design, reliability, and maintenance issues to engineering teams for resolution.
Conducts customer installations and training sessions for sophisticated products.
Creates and presents detailed reports on product issues and escalations globally.
Updates documentation for field service engineers and customers regarding technical issues.
Travels internationally with short notice to support customer needs (~25% travel).
Applies structured problem-solving methodologies (e.g., 8D) in resolving complex issues.

What we're looking for

Minimum 5 years of related experience in product or systems engineering.
Bachelor’s degree in mechanical, electrical/electronics engineering or a related field.
Experience in electro-mechanical system design, manufacturing, and integration.
Proficient in statistical methods for modeling multivariate data sets and SPC/DOE.
Excellent written and verbal communication skills in English.
Capable of structured problem solving using 8D methodology.
Ability to work effectively in a multicultural environment with strong teamwork.

Global Product Support Engineer 2

Lam Research

Tualatin, OR 5 days ago

Hybrid

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