Software Product Support Engineer
Lam Research
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Market check
How this pay compares to similar roles
This role pays less than 54% of similar roles. Most pay $139,000–$193,000 — the shaded band above. At the midpoint, this role pays about $160k versus about $166k for comparable roles.
Based on 240 similar postings.
Employer
Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.
Lam Research currently has 379 open roles on FindRole.
Listed pay typically runs $105,000–$231,000 across 185 roles with salary data.
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At a glance
As a Software Engineer in Lam’s Product Support group at the senior level, you will play a pivotal role in ensuring customer-ready software by bridging field issues with engineering teams through technical troubleshooting, lab validation, and simulator testing. Your daily tasks include managing escalations, creating patches, and maintaining install base health while collaborating closely with development and program management to support new product introductions. You will validate features and fixes, participate in technical reviews, and communicate effectively with customers by preparing documentation and notifications. The role requires strong software troubleshooting skills, experience with customer-facing deployments, and a solid understanding of code review for issue resolution. Familiarity with semiconductor capital equipment and embedded control systems is beneficial as you work to enhance software quality and support global customer sites up to 15% travel.
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