below marketmost similar roles pay hereabove market
This role pays less than
55%
of similar roles. Most pay
$147,500–$233,000
— the blue band above.
At the midpoint, this role pays about
$180k
versus about
$190k
for comparable roles.
Based on 240 similar postings.
Employer
About Accenture
Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.
Accenture currently has
174 open roles
on FindRole.
Listed pay typically runs
$94,400–$266,300
across 128 roles with salary data.
The Gemini Enterprise for CX Sr. Engineer joins the Accenture Google Business Group to develop and deploy end-to-end service technology solutions for customer channels. This role involves designing and engineering enterprise-ready AI agents featuring retrieval, orchestration, policy-based routing, and lifecycle observability. You will implement Gemini Enterprise for Customer Experience (GECX) solutions, including Voice AI, BigQuery, Looker, Vertex AI, and Gemini Foundation Models. Key responsibilities include managing on-shore and off-shore project teams, gathering business requirements, and providing technical recommendations for CCaaS integrations. You must possess experience with Conversational AI, Google Cloud Platform, and platforms like Genesys, Avaya, or NICE. The work focuses on aligning technology capabilities with contact center benchmarks and quality metrics to solve complex global service delivery problems.
What does a Engineer earn in Texas?
Median $182000 from 41 postings across 16 companies.
Develop and deploy end-to-end delivery lifecycle solutions for complex, large-scale global service technologies.
Architect and provide technical recommendations for GECX product offerings within client environments.
Design and engineer enterprise-ready AI agents including retrieval, orchestration, and lifecycle observability.
Configure and implement GECX CCaaS solutions integrated within client architecture and technological constraints.
Plan and estimate delivery work using Agile methodologies, focusing on milestones, resources, and risk mitigation.
Manage day-to-day on-shore and off-shore project teams throughout the project lifecycle.
Gather high-level business requirements and define detailed requirements into epics and stories.
What we're looking for
Minimum of 3 years of experience in technology transformation, focusing on Conversational AI, CCaaS, or cloud-based contact center solutions.
Minimum of 5 years of experience with Contact Center technologies, including AI Agent building and CCaaS strategy on platforms like AWS, Google, Genesys, Avaya, or NICE.
Minimum of 5 years of experience aligning technology capabilities with contact center benchmarks, quality metrics, and agent scorecards.
Bachelor's degree or equivalent (minimum 12 years work experience); Associate’s Degree requires minimum 6 years work experience.
Minimum of 3 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
Hands-on experience solutioning and implementing Gemini Enterprise Customer Experience (GECX), including Google CX Agent Studio or CCaaS.
Experience in a consulting environment with a record of innovation in complex global scale programs.
Minimum of 1 year of experience with Google Cloud technologies (preferred).