CIAM Product Delivery Manager

State Street

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Clifton, NJPrinceton, NJ
Salary
$125,000–$215,000 / yr
Posted
7 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $206k
This role $170k
$111k most similar roles pay here $252k

This role pays less than 75% of similar roles. Most pay $173,193–$238,450 — the shaded band above. At the midpoint, this role pays about $170k versus about $206k for comparable roles.

Based on 240 similar postings.

Employer

About State Street

State Street Corporation is one of the world''s largest custodian banks and asset managers, providing investment servicing, investment management, and investment research to institutional investors. Industry: Financial Services & Asset Custody

State Street currently has 176 open roles on FindRole.

Listed pay typically runs $120,000–$202,500 across 172 roles with salary data.

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View all roles at State Street

At a glance

TL;DR · CIAM Product Delivery Manager

The GCS CIAM Product Delivery Manager joins the Customer Identity & Access Management team within Global Cybersecurity to lead enterprise CIAM implementation engagements. This role manages the full delivery lifecycle, including scoping, configuration, go-live, and adoption while serving as the primary contact for client IT leads and stakeholders. Key responsibilities involve configuring platform components such as MFA, SSO, RBAC, JIT provisioning, and self-service portals, alongside developing omni-channel standard patterns. The candidate must possess over ten years of experience in IAM/CIAM platform implementation, project management, and large-scale user onboarding. Required skills include proficiency with Microsoft and Okta solutions, risk-based authentication, and the NIST SP800-63 Digital Authentication Standard. This role addresses the technical challenge of providing external authentication products and managing complex identity migration projects to improve security and business outcomes for global clients.

What you'll do

  • Lead the full CIAM implementation lifecycle from initial scoping and configuration through go-live and adoption.
  • Serve as the primary point of contact for client IT leads, stakeholders, and external vendors.
  • Conduct executive business reviews to translate deployment outcomes into measurable security and business ROI.
  • Configure platform components including MFA, SSO, RBAC, JIT provisioning, and self-service identity portals.
  • Develop CIAM omni-channel standard patterns across digital, voice, and paper channels.
  • Identify emerging digital experience trends and recommend best practices for client future states.
  • Provide customer insights to internal Product and Engineering teams to influence the platform roadmap.
  • Monitor adoption health and identify expansion opportunities to support renewal conversations.

What we're looking for

  • 10+ years of hands-on IAM/CIAM platform implementation and delivery experience.
  • Experience managing large-scale user onboarding and identity migration projects.
  • Strong project management skills including scope, planning, risk, and change management.
  • Prior consulting or client-facing delivery experience in a client environment.
  • Deep technical understanding of IAM solutions across multiple vendors like Microsoft and Okta.
  • Proficiency with MFA, PAM, and Risk Based Authentication.
  • Experience with NIST SP800-63 Digital Authentication Standard.
  • Strong communication skills to engage both technical and executive audiences.

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