Field Service Technician - Essex County

Motorola Solutions

Hybrid

Quick summary

Work type
Hybrid
Location
NY
Salary
$70,000–$80,000 / yr
Posted
1 day ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $141k
This role $75k
$58k most similar roles pay here $183k

This role pays less than 98% of similar roles. Most pay $111,917–$170,000 — the shaded band above. At the midpoint, this role pays about $75k versus about $141k for comparable roles.

Based on 240 similar postings.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 113 open roles on FindRole.

Listed pay typically runs $110,250–$145,200 across 100 roles with salary data.

Most-posted roles

View all roles at Motorola Solutions

At a glance

TL;DR · Field Service Technician - Essex County

The Field Service Technician role at Motorola Solutions in the New York group involves performing preventative maintenance on mission-critical digital mobile communication systems for government and public safety customers. This position requires collaborating closely with engineering, project management, and sales teams to maintain and optimize complex communications systems while ensuring they meet customer expectations. Key responsibilities include conducting routine maintenance, trend analysis, and documentation of results, as well as delivering knowledge in radio frequency (RF) and telephony standards. The ideal candidate should have a 2-year associate degree in electronics or IT, proficiency with network installation and configuration tools like routers and switches, and strong interpersonal skills to work effectively with customers and internal teams. Experience with logging recording systems and networking equipment is essential, along with the ability to troubleshoot issues under pressure. This role demands a candidate based in northern New York or willing to commute regularly to Essex County, with up to 30% travel required.

What you'll do

  • Perform preventative maintenance on mission-critical communication systems.
  • Optimize and support advanced communication networks to meet customer expectations.
  • Document and analyze trends in system performance and maintenance results.
  • Deliver knowledge of radio frequency (RF) and telephony standards.
  • Maintain and test complex communications infrastructure, including LAN/WAN.

What we're looking for

  • 2+ years of experience in LMR, RF systems, radio communications, or related fields.
  • Proficient in installing, configuring, and maintaining computer network systems.
  • Knowledge of wired/wireless communication systems including LAN/WAN.
  • Ability to perform preventative maintenance and trend analysis on complex systems.
  • Strong customer service skills for working closely with clients and internal teams.
  • Security + or CompTIA certification preferred.
  • Willingness to travel up to 50% of the time.

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