Field Service Technician - Central New York

Motorola Solutions

Actively hiring
Liverpool, NY Posted 171 days ago $70,000–$80,000 / year
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At a glance

AI generated

TL;DR

The Field Service Technician role at Motorola Solutions in Central New York involves maintaining and optimizing mission-critical digital mobile communication systems for government and public safety customers. This position requires performing preventative maintenance, troubleshooting complex technical issues, and collaborating with engineering and project management teams to ensure system reliability. Technicians must be proficient in network installation, configuration, and maintenance, including experience with routers, switches, firewalls, and wireless communications systems. They should also possess strong problem-solving skills and the ability to work independently while maintaining excellent customer relationships. The ideal candidate holds an associate degree in electronics or IT or equivalent on-the-job experience and is willing to travel up to 30% of the time.

Skills

Google Suite MS Word Excel Outlook Access Routers Switches Firewalls Bridges LAN WAN RF systems LMR RF interfaces Packet switching Telephony circuits Self-management Problem-solving Documentation Trend analysis CI/CD

What you'll do

  • Perform preventative maintenance on mission-critical communication systems.
  • Develop solutions to complex technical issues in system upgrades or support.
  • Optimize and troubleshoot advanced communication software applications regularly.
  • Maintain, test, and document complex communications infrastructure meticulously.
  • Provide weekly reports detailing activities and accomplishments systematically.

What we're looking for

  • 2+ years of experience in LMR, RF systems, radio communications, or related fields.
  • Proficient in installing, configuring, and maintaining computer network systems including cabling, routers, switches, firewalls, and bridges.
  • Possess strong troubleshooting skills for complex communication systems and software applications.
  • Ability to develop solutions to technical problems encountered during system maintenance and upgrades.
  • Hold a Security+, CompTIA, or related certification (highly desirable).
  • Must reside in Central New York or be willing to commute regularly to Public Safety customers there.

Market check

Salary context

This $70,000–$80,000 range sits above 0% of similar postings on FindRole.

Peer median band

$110,000–$190,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$118,850–$182,000

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 87 open roles on FindRole.

Listed pay typically runs $120,000–$150,000 across 76 roles with salary data.

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