Executive Director, Network, Data Center and Communications Services

Carnegie Mellon University

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Pittsburgh, PA
Employment
Full-time
Posted
5 days ago
Freshness
Confirmed live yesterday

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Similar $244k
$171k $303k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $197,087–$290,250.

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About Carnegie Mellon University

Carnegie Mellon University is a leading private research university in Pittsburgh, Pennsylvania, internationally recognized for programs in computer science, engineering, business, the arts, and artificial intelligence. Industry: Higher Education & Research

Carnegie Mellon University currently has 71 open roles on FindRole.

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At a glance

TL;DR · Executive Director, Network, Data Center and Communications Services

Executive Director, Network, Data Center and Communications Services - Computing Services provides executive leadership for the network, data center, and communications services supporting academic, research, and administrative missions. Reporting to the Assistant Vice President for Infrastructure Services, this leader manages directors and technical experts to transition the organization toward an automation-first operating model. Key responsibilities include developing multi-year strategies for infrastructure architecture, software platforms, and management while ensuring secure, scalable, and reliable services. The role involves negotiating major vendor contracts, overseeing capital planning, and fostering a culture of engineering rigor. Required skills include enterprise networking, data center operations, and financial planning. Preferred technical expertise includes infrastructure as code, software-defined and intent-based networking, configuration management, observability, service APIs, and hybrid cloud and hosting environments within complex, distributed organizations.

What you'll do

  • Develop and implement a multi-year strategy for infrastructure architecture, software platforms, and automation.
  • Build an automation-first operating model using consistent configuration management and shared automation platforms.
  • Ensure all services are secure, scalable, and reliable while improving incident response and lifecycle management.
  • Negotiate major vendor contracts, service level agreements, and pricing for enterprise networking and services.
  • Lead architecture, capacity, resilience, and capital planning across university-operated, hosted, and cloud environments.
  • Develop technical talent and foster a culture of engineering rigor and continuous improvement.
  • Provide financial stewardship and make high-level decisions balancing institutional needs, risk, and cost.
  • Represent the portfolio in university planning, governance, and major institutional initiatives.

What we're looking for

  • Bachelor’s degree in a relevant field or an equivalent combination of education and experience.
  • 10+ years of progressive leadership experience in enterprise networking, data centers, IT infrastructure, or related technology services.
  • Experience leading managers and senior technical contributors.
  • Demonstrated success leading architectural, technical, and organizational change to advance standardization, automation, and service delivery.
  • Experience with operational resilience, service management, financial planning, strategic sourcing, vendor management, and contract negotiation.
  • Ability to communicate technical issues to engineers and frame choices for executives.
  • Master’s degree or equivalent advanced experience (preferred).
  • Experience in higher education, research computing, or other complex distributed organizations (preferred).
  • Experience leading infrastructure automation at scale, including infrastructure as code and hybrid cloud environments (preferred).

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