Enterprise Infrastructure Manager, SRC First Response

PNC

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Phoenix, AZDenver, CODallas, TXPittsburgh, PACleveland, OH
Salary
$100,100–$223,080 / yr
Posted
17 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $179k
This role $162k
$85k most similar roles pay here $238k

This role pays less than 58% of similar roles. Most pay $144,350–$213,962 — the shaded band above. At the midpoint, this role pays about $162k versus about $179k for comparable roles.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 118 open roles on FindRole.

Listed pay typically runs $86,250–$172,500 across 62 roles with salary data.

Most-posted roles

View all roles at PNC

At a glance

TL;DR · Enterprise Infrastructure Manager, SRC First Response

As an Enterprise Infrastructure Manager within the SRC First Response - Infrastructure Shared Technologies organization, you will lead and manage a second-shift operations team to oversee off-hours incidents, production issues, and change implementations. You will be responsible for maintaining a diverse technology stack including WebSphere, Tomcat, Apache, MQ, Kafka, Artifactory, GitHub, Jenkins, IBM UrbanCode Deploy, and Ansible. Your role involves analyzing operational trends and performance metrics to drive continuous improvement through automation and enhanced platform stability. Key responsibilities include infrastructure planning, risk management, and ensuring a stable, secure environment through proactive incident management and asset lifecycle oversight. You will manage the development of staff while navigating complex technical requirements such as information security, IT architecture, network administration, and system integration to ensure high availability of critical enterprise infrastructure technologies.

What you'll do

  • Lead and manage the second-shift operations team during off-hours incidents and change implementations.
  • Support and maintain a diverse technology stack including WebSphere, Tomcat, Apache, MQ, Kafka, and Ansible.
  • Analyze operational trends and performance metrics to identify opportunities for automation and service reliability.
  • Drive continuous improvement initiatives to reduce manual effort and enhance platform stability.
  • Manage infrastructure planning, development strategies, and the product lifecycle for enterprise technologies.
  • Oversee portfolio management, financial management, and risk management capabilities for infrastructure projects.
  • Ensure a stable and secure environment through incident management, product health monitoring, and patching.
  • Direct, motivate, and develop the performance of the management team and key staff members.

What we're looking for

  • A bachelor's degree is typically required for this role.
  • A master's degree or professional certifications are desirable (preferred).
  • At least 8 years of industry experience is typically required.
  • At least 5 years of prior management experience is typically required.
  • Experience with WebSphere, Tomcat, Apache, MQ, Kafka, Artifactory, GitHub, Jenkins, uDeploy, and Ansible is required.
  • Knowledge of Information Security, IT Architecture, Network Administration, and System Administration are preferred.
  • Proficiency in IT Service Management (ITSM) and infrastructure management is required.

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