Engineering Program Manager, iCloud Mail, Apple Services Engineering

Apple Inc

Actively hiring
San Diego, CA Posted 10 days ago $134,800–$245,800 / year
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At a glance

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TL;DR

As an Engineering Program Manager for iCloud Mail at Apple Services Engineering, you will join a dynamic team responsible for one of the world's most widely used email services. Your role involves leading cross-functional programs to deliver new capabilities and quality improvements, working closely with engineering, design, and operations teams to manage timelines, risks, and dependencies. You will ensure clear communication across all levels, from regular status updates to executive briefings, while fostering collaboration and resolving complex issues proactively. The ideal candidate has a strong background in program management for large-scale software development projects, experience building customer-facing services with technical depth, and expertise in email standards like IMAP, SMTP, and JMAP. This role demands exceptional communication skills, analytical thinking, and the ability to manage global compliance across Privacy, Security, Legal, and Localization teams.

Skills

IMAP SMTP JMAP MIME DKIM SPF DMARC CI/CD AWS Kubernetes Python PostgreSQL Git Terraform Docker Prometheus Grafana

What you'll do

  • Lead cross-functional programs to deliver new capabilities and quality improvements for iCloud Mail.
  • Define plans, manage risks, and drive alignment across engineering, design, and operations teams.
  • Provide regular program status updates and critical issue communications to the executive team.
  • Break down complex issues into manageable topics to ensure engineering and design alignment.
  • Proactively identify and resolve issues, mobilizing necessary resources for cross-functional dependencies.

What we're looking for

  • 3+ years of program or project management in cross-functional software development
  • Experience leading large-scale programs from requirements to release qualification
  • Strong understanding of technical details in customer-facing product development
  • Excellent verbal and written communication for diverse audiences
  • Proven analytical thinking, problem-solving skills, and ability to manage complex projects
  • Familiarity with email standards like IMAP, SMTP, JMAP, MIME, DKIM/SPF/DMARC
  • Background in managing incident response or operational readiness programs

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 255 open roles on FindRole.

Listed pay typically runs $171,600–$272,100 across 182 roles with salary data.

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