Endpoint Engineer III

What you'll do

• Build and maintain standard device images and configurations for laptops, desktops, and mobile devices.
• Administer enterprise endpoint management tools and MDM platforms for software deployment, patching, and compliance reporting.
• Develop and maintain PowerShell scripts to automate deployment, update, and administration tasks.
• Implement security configurations including antivirus, encryption, patching, and vulnerability remediation.
• Manage the full lifecycle of hardware assets, including refresh cycles and operating system upgrades.
• Serve as an L3 escalation point for desktop and mobility technicians on complex technical issues.
• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.
• Identify and implement opportunities to automate manual processes within routine workflows.

What we're looking for

• High school diploma or equivalent.
• Must be able to satisfy BIW background-check and site-access requirements.
• 24 years of endpoint administration, senior desktop, or entry-level endpoint engineering experience in an enterprise environment.
• Hands-on experience administering an enterprise endpoint management platform including image build, software deployment, patching, and compliance reporting.
• Working proficiency in PowerShell for automation and working knowledge of Active Directory, Group Policy, and identity management.
• Working understanding of core networking (TCP/IP, DNS, DHCP, VPN) and endpoint security concepts like encryption, MFA, and vulnerability remediation.
• Associate or bachelor's degree in information technology, computer science, or a related field, or equivalent experience (preferred).
• Microsoft endpoint/Windows certifications and other relevant industry certifications (preferred); exposure to Intune, Autopilot, Entra ID, MDM, ServiceNow, Jira, and regulated environments (preferred).