Director, Technical Program Management, Technical Solutions Operations

Datadog

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Boston, MANew York, NYSan Francisco, CA
Salary
$224,000–$280,000 / yr
Posted
109 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $200k
This role $252k
$140k most similar roles pay here $295k

This role pays more than 88% of similar roles. Most pay $177,000–$222,907 — the shaded band above. At the midpoint, this role pays about $252k versus about $200k for comparable roles.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 64 open roles on FindRole.

Listed pay typically runs $192,000–$240,000 across 63 roles with salary data.

Most-posted roles

View all roles at Datadog

At a glance

TL;DR · Director, Technical Program Management, Technical Solutions Operations

Director, Technical Program Management - Technical Solutions Operations leads the TSO Program Management team within the Technical Solutions organization. This role sits at the intersection of strategy and execution, where the leader manages a team of senior Technical Program Managers to build scalable systems, analytics, and programs that empower Sales Engineers, Technical Account Managers, and Support Engineers. The primary responsibility involves running the PMO as a business impact function by designing operating models, playbooks, and frameworks that drive measurable outcomes like productivity gains and cost efficiency. Key responsibilities include representing the team in executive forums, managing cross-functional relationships, and deploying AI-enabled workflows to create operational leverage. The role requires expertise in technical program management, support operations platforms, workforce planning, and tool strategy within a B2B SaaS environment to solve systemic problems for large-scale customer-facing technical teams.

What you'll do

  • Manage the PMO operating model to ensure all programs deliver measurable business outcomes like productivity and revenue.
  • Build scalable, cross-functional capabilities that solve systemic problems rather than providing one-off fixes.
  • Drive programs from initial alignment through execution by establishing clear scope, sequencing, and success metrics.
  • Represent the TSO team in executive forums to provide recommendations and drive decisions with VP-level stakeholders.
  • Identify and implement AI-enabled workflows to reduce friction in program planning and execution.
  • Lead and develop a team of senior Technical Program Managers to deliver complex, concurrent initiatives.
  • Build proactive cross-functional relationships across the organization to resolve tension and expand TSO's reach.

What we're looking for

  • 10+ years of experience running complex, cross-functional programs at a senior level with VP and Director stakeholders.
  • Proven track record as a systems builder designing operating models, playbooks, and frameworks adopted as reference standards.
  • Ability to lead executive-level conversations independently while remaining decisive under ambiguity and pressure.
  • Experience applying AI as an operational tool to create capability shifts and reduce friction in workflows.
  • Demonstrated ability to develop senior talent and build teams that operate independently at a high standard.
  • Outcome-oriented approach with the ability to define success metrics before work begins and hold teams accountable.
  • Experience supporting large-scale go-to-market or customer-facing technical organizations (preferred).
  • Export control regulations, candidates should be eligible for any.

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