Director, Program Management - DC GPU

What you'll do

• Serve as the executive program lead for strategic hyperscale and cloud customer engagements.
• Manage end-to-end customer success for complex datacenter GPU deployments from development through production.
• Build trusted relationships with senior customer stakeholders to serve as the primary escalation point.
• Align internal engineering, product management, and operations teams to meet customer commitments.
• Lead cross-functional planning, risk mitigation, and deployment readiness activities for large-scale programs.
• Track key success metrics including deployment velocity, performance optimization, and production readiness.
• Influence hardware, firmware, and software roadmaps based on customer requirements and feedback.
• Develop operational playbooks and governance frameworks to accelerate time-to-value for customers.

What we're looking for

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
• Advanced degree is preferred.
• Experience leading large-scale datacenter infrastructure programs involving hyperscalers, cloud service providers, and AI infrastructure companies.
• Deep understanding of GPU-based computing, AI training/inference environments, server architectures, networking, storage, and Linux.
• Proven experience managing complex programs from proof-of-concept through production deployment and operational scale.
• Strong executive presence with the ability to influence internal and external leadership teams without direct authority.
• Exceptional written, verbal, and executive communication skills.
• Experience leading cross-functional initiatives across engineering, product management, operations, and sales organizations.