Director, AI/ML Engineering

Carmax

Hybrid Actively hiring
Richmond, VA Posted 46 days ago

At a glance

AI generated

TL;DR

As the Director of AI/ML Engineering at CarMax, you will lead a dynamic team of over 40 members to develop and scale advanced artificial intelligence solutions, including agentic AI systems, generative AI applications, and intelligent automation workflows. Your daily responsibilities include setting a technology vision for AI engineering, defining roadmaps for innovative AI projects, and ensuring the adoption of cutting-edge technologies like large language models and multimodal AI. You will also govern AI workflow pipelines, collaborate with data science teams to prioritize initiatives, and establish responsible AI governance practices. This role requires expertise in machine learning platforms, generative AI tools such as OpenAI and Anthropic, and agentic frameworks like LangChain. Ideal candidates have a proven track record of leading large technical teams and possess strong analytical skills, financial acumen, and the ability to communicate complex ideas effectively across various stakeholders.

Skills

AI ML Agentic AI Generative AI Large Language Models LLMs Machine Learning Engineering Data Science MLOps OpenAI Anthropic AWS Bedrock Azure OpenAI LangChain AutoGen CI/CD Python Java Kubernetes Docker Terraform PostgreSQL Snowflake Git Jira Confluence Prometheus Grafana

What you'll do

  • Define and execute a roadmap for Agentic AI systems integrating with existing ML platforms.
  • Lead the adoption of generative AI technologies to create differentiated customer experiences and internal solutions.
  • Architect and govern AI workflow automation pipelines connecting generative AI, agentic components, and traditional ML models.
  • Develop and mentor a 40+ member team responsible for feature engineering, agentic AI development, and ML Ops.
  • Establish responsible AI governance practices focusing on safety, bias mitigation, explainability, and compliance.
  • Collaborate with Technology and Product leadership to deliver AI/ML services for omni-channel front-end experiences.
  • Foster a product engineering culture emphasizing discovery, prototyping, continuous testing, and learning.

What we're looking for

  • Proven experience building and managing highly engaged AI/ML engineering teams (50+ members).
  • Extensive background in AI engineering, including agentic AI, generative AI, and ML automation.
  • Hands-on expertise with large language models (LLMs) and agentic frameworks like LangChain or AutoGen.
  • Strong track record of leading the adoption and integration of generative AI technologies in customer experiences.
  • Demonstrated ability to architect and govern AI workflow and automation pipelines for end-to-end intelligent business processes.
  • Experience managing direct reports and mentoring others in engineering methodologies and best practices.

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $172,250–$261,300.

Peer median band

$172,250$261,300

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$185,375$247,662

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Carmax

CarMax is the largest used car retailer in the United States, offering a customer-friendly, no-haggle buying experience with a broad selection of quality used vehicles, financing, and vehicle protection plans. Industry: Automotive Retail

Carmax currently has 33 open roles on FindRole.

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