Digital Tech Support Analyst
Caterpillar
Quick summary
Market check
How this pay compares to similar roles
This role pays less than 64% of similar roles. Most pay $114,675–$172,637 — the shaded band above. At the midpoint, this role pays about $128k versus about $144k for comparable roles.
Based on 239 similar postings.
Employer
Caterpillar Inc. is the world''s largest manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Industry: Heavy Equipment & Manufacturing
Caterpillar currently has 34 open roles on FindRole.
Listed pay typically runs $128,470–$208,770 across 33 roles with salary data.
Most-posted roles
At a glance
As a Digital Operations Support Analyst at Caterpillar, you will join a dynamic Agile team supporting a portfolio of 10 to 15 Dealers in their digital and eCommerce initiatives. Your daily responsibilities include managing support complaints, analyzing data for process improvements, and collaborating with stakeholders to execute digital projects that drive business imperatives. You will leverage tools like Mingle, Visual Studio Team Services, Rally, and JIRA to manage Agile projects, while also using PowerBI or Tableau for data analysis and reporting. This role requires a strong background in Business Analysis, Data Analysis, and Project Management, with experience in both Agile and Waterfall methodologies. Additionally, you will need excellent communication skills to work effectively with internal teams and Dealers, ensuring seamless deployment of digital capabilities that enhance customer experiences and drive business value.
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What you'll do
What we're looking for
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