IT Operations Analyst

CVS Health

Remote

Quick summary

Work type
Remote
Location
Remote
Posted
3 days ago
Closes
Jul 13, 2026

Market check

Salary context

How this pay compares to similar roles

Similar $150k
$104k most similar roles pay here $193k

This listing doesn't post a salary. Most similar roles pay $116,628–$184,193.

Based on 240 similar postings.

Employer

About CVS Health

CVS Health is a leading American healthcare company operating retail pharmacies, pharmacy benefit management services, and a health insurance segment through Aetna, one of the nation''s largest health insurers. Industry: Healthcare & Pharmacy

CVS Health currently has 384 open roles on FindRole.

Listed pay typically runs $118,450–$284,280 across 109 roles with salary data.

Most-posted roles

View all roles at CVS Health

At a glance

TL;DR · IT Operations Analyst

The IT Operations Analyst role at OhioRISE involves independently managing the IT Service Management desk to ensure timely resolution of issues and high stakeholder satisfaction. This position requires handling incident management, direct issue resolution, and data analysis while collaborating with technical teams to enhance automation in IT service delivery. The analyst will investigate complex technical issues, analyze system performance data, coordinate responses to incidents, optimize processes, conduct risk assessments, and maintain documentation. Essential qualifications include 1-3 years of relational database experience, problem-solving skills, and the ability to work independently. Preferred qualifications are ETL and workflow automation expertise, ITIL certification, strong communication, and attention to detail. This role demands a deep understanding of IT operations for capacity planning and resource allocation within OhioRISE’s strategic framework.

What you'll do

  • Investigates and resolves complex technical issues independently.
  • Analyzes system performance data to identify and mitigate bottlenecks.
  • Coordinates incident responses to minimize business impact.
  • Identifies IT process improvements and implements best practices.
  • Conducts risk assessments and develops mitigation strategies.

What we're looking for

  • 1-3 years of experience in relational databases.
  • ITIL Foundation Certification or equivalent experience.
  • Strong problem-solving and organizational skills.
  • Experience with ETL and workflow automation tools.
  • Excellent verbal and written communication skills.
  • Ability to work independently and drive projects forward.

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