Design Program Manager, Research Operations

Stripe

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$137,100–$205,700 / yr
Posted
10 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $200k
This role $171k
$124k most similar roles pay here $263k

This role pays less than 77% of similar roles. Most pay $174,950–$225,875 — the shaded band above. At the midpoint, this role pays about $171k versus about $200k for comparable roles.

Based on 240 similar postings.

Employer

About Stripe

Stripe is a financial infrastructure platform for internet businesses, providing payment processing, billing, fraud prevention, and banking-as-a-service APIs to businesses of all sizes globally. Industry: Payments Infrastructure & Financial Technology

Stripe currently has 173 open roles on FindRole.

Listed pay typically runs $190,400–$285,600 across 171 roles with salary data.

Most-posted roles

View all roles at Stripe

At a glance

TL;DR · Design Program Manager, Research Operations

The Design Program Manager, Research Operations joins the Design organization to partner specifically with the Research team. This role focuses on leading and building programs for the research organization by developing processes and resources that scale the use of user insights across the company. The manager will improve operating models through automation, develop repeatable methodologies, and build custom tools, agents, and automations for research workflows. Key responsibilities include preparing researchers to use agentic workflows, evaluating new tools with cross-functional partners, and managing vendor relationships including budgets and legal terms. The ideal candidate possesses experience in design thinking, qualitative or quantitative research, and program management. They must have hands-on experience building AI-powered tools and automations to improve work processes for designers and researchers while utilizing a product-builder mindset to turn experiments into production-ready solutions.

What you'll do

  • Develop and implement processes to support impactful research and scale user insights across the company.
  • Improve operating models by automating tasks, refining workflows, and creating repeatable methodologies.
  • Design, build, and oversee autonomous multi-agent workflows for the Research organization.
  • Build custom tools, agents, and automations specifically for research workflows and responsibilities.
  • Evaluate and implement new software tools to support capabilities across cross-functional teams.
  • Identify patterns in team work to scale successful tools and approaches for broader use.
  • Manage resource allocation, identify program risks, and resolve obstacles using decision-making frameworks.
  • Source, evaluate, and manage third-party vendors including contract terms and budgets.

What we're looking for

  • 5+ years of experience in design thinking, qualitative/quantitative research, user experience, or program management.
  • Demonstrated hands-on experience building AI-powered tools, agents, automations, or workflows to improve work processes.
  • Experience coaching, teaching, or enabling others with evidence of changing how people work.
  • Strong written and verbal communication skills to explain technical concepts to non-technical audiences.
  • Ability to manage multiple workstreams and relationships simultaneously across different teams.
  • A product-builder mindset for turning AI experiments into polished, production-ready products.
  • Experience with research and design tooling ecosystems like Qualtrics, Sprig, Figma, or Dovetail.
  • Experience with AI development tools, API integrations, or workflow automation platforms.

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