Design Program Manager, Research Operations

Stripe

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$137,100–$205,700 / yr
Posted
56 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $198k
This role $171k
$125k $250k
below market most similar roles pay here above market

This role pays less than 77% of similar roles. Most pay $174,375–$222,200 — the blue band above. At the midpoint, this role pays about $171k versus about $198k for comparable roles.

Based on 240 similar postings.

Employer

About Stripe

Stripe is a financial infrastructure platform for internet businesses, providing payment processing, billing, fraud prevention, and banking-as-a-service APIs to businesses of all sizes globally. Industry: Payments Infrastructure & Financial Technology

Stripe currently has 131 open roles on FindRole.

Listed pay typically runs $190,400–$285,600 across 128 roles with salary data.

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View all roles at Stripe

At a glance

TL;DR · Design Program Manager, Research Operations

The Design Program Manager, Research Operations joins the Design Operations team to lead and build programs specifically for the Research organization. This role involves developing processes and resources that scale user insights across the company while improving the operating model through task automation and repeatable methodologies. The successful candidate will build custom tools, agents, and autonomous multi-agent workflows to support research responsibilities. Key technical requirements include hands-on experience building AI-powered tools and automations, as well as familiarity with research and design tooling ecosystems like Qualtrics, Sprig, Figma, and Dovetail. The role also requires proficiency with AI development platforms, API integrations, and workflow automation tools. This position solves the problem of scaling research impact by turning standalone AI experiments into production-ready products.

What you'll do

  • Lead and build programs for the Research organization to scale the use of user insights.
  • Develop and implement processes, automations, and repeatable methodologies to improve the operating model.
  • Design, build, and oversee autonomous, multi-agent workflows for researchers.
  • Build custom tools, agents, and automations specifically for Research workflows.
  • Evaluate and implement new tools with researchers and cross-functional partners to support new capabilities.
  • Identify patterns and scale successful tools and approaches for broader team use.
  • Partner with leadership to balance competing priorities and manage team resources.
  • Source, evaluate, and manage third-party vendors, including statements of work and budgets.

What we're looking for

  • 5+ years of experience in design thinking, qualitative or quantitative research, user experience, or program management.
  • Experience partnering with research teams is required.
  • Demonstrated hands-on experience building AI-powered tools, agents, automations, or workflows to improve real work processes.
  • Experience coaching, teaching, or enabling others with evidence of changes in how people work.
  • Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
  • Experience working across multiple workstreams and relationships simultaneously.
  • A product-builder mindset for turning standalone AI experiments into polished, production-ready products.
  • Experience with research and design tooling ecosystems, AI development platforms, change management, or scaling internal tools (preferred).

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