As a Data Center Technician (Nightshift) at Microsoft, you will play a crucial role in maintaining the core infrastructure that supports services like Bing and Office 365. Your responsibilities include reviewing process change notifications, completing assigned tickets efficiently, ensuring compliance with safety and security protocols, and participating in daily safety briefings. You will work on tasks such as preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning IT equipment while prioritizing security considerations. The role involves collaborating with cross-functional teams to enhance operational efficiency and adopting best practices for data center operations. Essential skills include a strong understanding of network and server equipment, proficiency in relevant safety and compliance procedures, and the ability to work 12-hour shifts including nights, weekends, and holidays.
Skills
Microsoft Azure
Kubernetes
CI/CD
PostgreSQL
Linux
Windows Server
Terraform
Docker
Prometheus
Grafana
Git
Ansible
Nagios
Chef
Puppet
Jenkins
VMware
Cisco
RHEL
Ubuntu
CentOS
What you'll do
Reviews Process Change Notifications (PCNs) to understand impact on work execution.
Completes assigned tickets efficiently, aligning with Key Performance Indicators (KPIs).
Ensures compliance with data center policies and procedures, maintaining audit readiness.
Performs diagnostics and troubleshooting for network, storage, or server equipment issues.
Prepares and executes basic startups and shutdowns of hardware according to instructions.
Directly performs decommissions and simple changes in infrastructure equipment following standard procedures.
What we're looking for
Demonstrated expertise in data center equipment installation, diagnostics, troubleshooting, replacement, and decommissioning.
Proven ability to comply with safety procedures, complete required training, and maintain audit readiness.
Strong understanding of network and server equipment functions and interactions, including cabling infrastructure.
Experience in performing basic startups/shutdowns, diagnostics, and troubleshooting under guidance from experienced technicians.
Ability to escalate issues related to compliance, operational assurance, or security vulnerabilities promptly and effectively.
Knowledge of Key Performance Indicators (KPIs) and ability to maintain awareness through reporting dashboards.
Proficient in data-bearing device management and adherence to security protocols for destruction.
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$110,000–$199,150.
Peer median band
$110,000–$199,150
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$129,893–$198,500
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
451 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 417 roles with salary data.
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