As a Data Center Technician (DCT) at Microsoft, you will join a team focused on delivering core infrastructure for services like Bing and Office 365. Your role involves developing expertise in data center operations by preparing, installing, troubleshooting, and decommissioning IT equipment under supervision. You’ll learn to manage cabling infrastructure, network, server, and storage systems while adhering to safety protocols and compliance standards. Key responsibilities include performing diagnostics, basic startups and shutdowns, and simple changes like memory upgrades or OS rebuilds, all while seeking guidance from more experienced technicians. The role also requires participating in daily safety briefings, maintaining awareness of KPIs, and contributing to a positive team environment through regular meetings and feedback sessions. You will work 12-hour shifts, including non-standard hours, and may travel up to 25% for on-site support. Essential skills include knowledge of computer hardware, basic networking concepts, and the ability to follow detailed procedures accurately.
Skills
Microsoft Azure
Kubernetes
Terraform
Python
PostgreSQL
CI/CD
Docker
Prometheus
Grafana
Linux
Windows Server
Network Design Templates (NDTs)
Task Hazard Analysis (THAs)
What you'll do
Develops understanding of standard processes for installing and troubleshooting IT datacenter equipment.
Reviews Process Change Notifications (PCNs) to understand impact on work execution.
Completes assigned tickets efficiently, seeking guidance from experienced technicians as needed.
Performs basic diagnostics and troubleshooting with guidance to replace faulty components.
Escalates technical or safety-related incidents immediately to direct-line management.
What we're looking for
Experience with IT datacenter technology installation and troubleshooting.
Ability to perform diagnostics, replace faulty equipment, and ensure minimal disruption.
Knowledge of safety protocols, deployment standards, and Network Design Templates (NDTs).
Skills in completing assigned tickets efficiently and adhering to Key Performance Indicators (KPIs).
Capacity to escalate issues related to compliance or operational assurance activities effectively.
Familiarity with data center security procedures and ability to escort third-party vendors.
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$119,500–$199,500.
Peer median band
$119,500–$199,500
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$132,484–$208,900
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
451 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 417 roles with salary data.
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JIRA
Confluence
Linux
CLI
Raid
Structured Cabling
Fiber/Copper Networking
Patch Panel Systems
Data Center Infrastructure
Cooling and Electrical Systems
Oracle Servers
Unix