As a Data Center Technician (DCT) at Microsoft, you will join the Core Operations + Infrastructure (CO+I) team to support critical online services such as Bing, Office 365, Xbox, and Azure. Your role involves developing an understanding of data center operations by preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning IT equipment under supervision. You will also learn about cabling infrastructure, network, server, and storage equipment interactions, ensuring compliance with policies and procedures while completing assigned tasks efficiently. Additionally, you will perform basic diagnostics and troubleshoot issues to minimize customer impact, escalate incidents as needed, and participate in safety briefings and training programs. This role requires a strong foundation in computer hardware knowledge or equivalent experience, and the ability to work 12-hour shifts with occasional travel up to 25%.
Skills
Microsoft Azure
Kubernetes
CI/CD
PostgreSQL
Linux
Docker
Terraform
AWS
Git
Python
JavaScript
HTML
CSS
Nginx
Prometheus
Grafana
Ansible
VMware
Cisco
RHEL
Ubuntu
What you'll do
Develops understanding of data center processes for equipment installation and troubleshooting.
Reviews Process Change Notifications to understand impact on work execution.
Completes assigned tickets efficiently, seeking guidance from experienced technicians.
Performs basic diagnostics and troubleshooting under supervision to replace faulty components.
Escalates technical or safety incidents immediately to direct-line management.
What we're looking for
Experience in data center operations and IT equipment handling.
Ability to perform diagnostics and troubleshooting with guidance.
Knowledge of safety procedures, PPE usage, and EHS training compliance.
Basic understanding of network, server, and storage equipment functions.
Skills in following standard processes for installation and decommissioning tasks.
Capacity to escalate issues related to compliance or operational assurance activities.
Familiarity with security and data management policies and procedures.
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$119,500–$199,500.
Peer median band
$119,500–$199,500
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$132,484–$208,900
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
451 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 417 roles with salary data.
JIRA
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JIRA
Confluence
Linux
CLI
Raid
Structured Cabling
Fiber/Copper Networking
Patch Panel Systems
Data Center Infrastructure
Cooling and Electrical Systems
Oracle Servers
Unix