Data Center Operator, System Technician

General Dynamics

Quick summary

Work type
On-site
Location
Rensselaer, NY
Posted
3 days ago

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Salary context

How this pay compares to similar roles

Similar $165k
$101k most similar roles pay here $210k

This listing doesn't post a salary. Most similar roles pay $132,550–$198,000.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 439 open roles on FindRole.

Listed pay typically runs $112,924–$149,500 across 366 roles with salary data.

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At a glance

TL;DR · Data Center Operator, System Technician

As a Data Center Operator supporting various health programs at GDIT, you will be responsible for monitoring mainframe and mid-range systems, performing daily system checks, and ensuring disaster recovery readiness. Your day-to-day tasks include using Unix/Linux workstations to monitor systems and networks, generating trouble tickets for higher-tier support, and maintaining record databases. This role requires experience with Mainframe applications such as ZEEK, ZEBB, SA, CA, and IBM products in an operations team environment, along with proficiency in Microsoft Office tools and ITSM tools like ServiceNow. You must be willing to work night shifts from 7 PM to 7:30 AM and have the ability to obtain a Full BI background investigation clearance.

What you'll do

  • Monitor mainframe and mid-range systems for health and performance.
  • Perform hourly and daily system checks as per prescribed schedules.
  • Generate trouble tickets for tier 2 and 3 support issues.
  • Maintain record and tracking databases for system activities.
  • Route calls to product line specialists or application support teams.

What we're looking for

  • US citizenship required.
  • At least 1 year of experience with Mainframe applications in an operations team environment.
  • Demonstrated Enterprise IT and ITSM tool (e.g., ServiceNow) experience.
  • Intermediate Microsoft Office skills including Word, Excel, PowerPoint.
  • Willingness to work night shifts from 7 PM to 7:30 AM.
  • Ability to obtain a Full BI background investigation clearance.

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